Ashley Blackwell Email & Phone Number

Jackson, NJ, US

Jackson Township, New Jersey, United States

• Exceptional customer service and ensuring the safe and secure management of our clients' sensitive information and waste materials.
• Routinely handles multiple customer care interactions, and adept at providing exceptional telephone etiquette, listening skills, and empathy.
• Precise data collection and input, order processing, appointment scheduling, information re-laying and electronically connecting clients.
• Responsible for monitoring and generating leads, through cold outreach (cold calls & cold email), setting appointments, and verifying leads.
• Provides real-time support and follow-ups for customer inquiries structured to their individual needs.
• Exceptional skills to work independently and exceed sales expectations.

• Review mortgage application and documentation.
• Work with management to provide support in various stages and areas of lending andprocessing.
• Manage a pipeline mainly consisting of conventional, FHA, VA, 203K.
• Facilitate timely loan closings by working directly with borrower, processor, and Loan Officer.
• Marketing content within Facebook, Instagram, and other social media platforms.
• Generate and convert leads.

Cranford, New Jersey, United States

• Prepared loan files for submission to underwriting.
• Obtained employment verifications and approval conditions.
• Attune to working in fast paced environments.
• Maintained follow-ups for appropriate documentation in a timely manner.
• Successfully building relationships with clients.
• Assisted VP Branch Manager with the transitioning of our Branch to CrossCountryMortgage.

Toms River, NJ

• Oversite of 10-13 Drivers
• Maintained high capture rate of calls
• Coordinated location of incidents between drivers to ensure accuracy and appropriate response time for individual customers, parkway, and police.
• Negotiated payments for services provided.
• Updated monthly quota reports for New Jersey Turnpike Authority

Hamilton, NJ

• Developed and maintained successful client inquiries.
• Managed pipeline and provided weekly updates for senior loan officers.
• Was part of a new hire orientation group for loan officers and assistants.
• Organized & processed accounts payable for senior management.
• Assisted processing with loan approval employment verifications and customer follow-ups.
• Accustom to working in a high volume fast paced environment while maintaining quality results.

Baking And Pastry Arts/Baker/Pastry Chef

Certification In Culinary Arts, Baking And Pastry Arts/Baker/Pastry Chef