Mahir A B

Mahir A B Email and Phone Number

Senior Manager - Client Experience & ERP @ MyGate
bengaluru, karnataka, india
Mahir A B's Location
Bengaluru, Karnataka, India, India
About Mahir A B

Experienced Senior Manager | Client Experience | ERP | Accounting | Business ExcellenceHey! with over 11 years of experience in Client Experience, ERP, Accounting, and Business Excellence, I have honed my skills as a strategic leader and data-driven problem solver. Starting as an individual contributor, I have progressed to become a Senior Manager, driving impactful change and managing cross-functional teams across multiple domains.Key Strengths:- Data Analysis | Process Building | Implementations- Client Experience Optimization | ERP Solutions- Financial Accounting Expertise | Business Excellence InitiativesMy passion lies in leveraging data insights to drive informed decisions, building efficient processes, and implementing transformative solutions that enhance client experiences and business performance. I thrive on challenges and take pride in leading teams to success through collaborative leadership and innovative strategies.Let's connect and explore opportunities for collaboration and growth!

Mahir A B's Current Company Details
MyGate

Mygate

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Senior Manager - Client Experience & ERP
bengaluru, karnataka, india
Website:
mygate.com
Employees:
889
Mahir A B Work Experience Details
  • Mygate
    Senior Manager - Client Experience & Erp
    Mygate Nov 2022 - Present
    Bengaluru, Karnataka, India
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  • Mygate
    Manager - Client Delight & Growth Management
    Mygate Jul 2021 - Dec 2022
    Bengaluru, Karnataka, India
    View
  • Mygate
    Lead - Erp Support
    Mygate Oct 2019 - Jul 2021
    Bengaluru Area, India
    - Building and Managing ERP Support team for PAN India- Settling critical escalations- Streamlined process by implementing productive tools- Product optimisation planning in critical accounting features- Evaluating various technical aspects of the ERP product- Prepare reports based on trend that define product planning and betterment- Closely working with product team for effective product enhancements that meets a wider range of acceptance in the market based on customer requirements
    View
  • Mygate
    Senior Key Account Manager
    Mygate Jan 2019 - Sep 2019
    Cochin Area, India
    - Built a team managing core accounting related support- Managed escalation from societies all over India- Setting up the process for ERP Support- Trained city leads and deployment leads in ERP- Guiding best practice in society accounting- Various reports preparation based on the queries trend
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  • Unityliving ( Acquired By Mygate)
    Key Account Manager
    Unityliving ( Acquired By Mygate) Jan 2017 - Jan 2019
    Cochin Area, India
    A successful startup experienced in providing ERP solutions to residential and commercial societies later acquired by MyGate.- Managed PAN India client relationships- Managed client success and growth management- Lead client retention activities- Prepare and submit reports about client activity strengthSkills - Team management, Operations, Client relationship and management, Process implementation, Business analysis, Strong interpersonal management, and communication
    View
  • Unimoni
    Senior Customer Service Advisor
    Unimoni Jun 2014 - Dec 2016
    Kochi
    Leading forex and Money transfer facilities in Asia, Middle East and other foreign countries.Managed customer relationships along with coordination between branches and other inter departments.
    View
  • Polaris Financial Partners, Llc
    Customer Support Executive
    Polaris Financial Partners, Llc May 2013 - May 2014

Mahir A B Skills

Microsoft Office Microsoft Excel Client Relations Team Management Training Time Management Customer Service Customer Relationship Management

Mahir A B Education Details

Frequently Asked Questions about Mahir A B

What company does Mahir A B work for?

Mahir A B works for Mygate

What is Mahir A B's role at the current company?

Mahir A B's current role is Senior Manager - Client Experience & ERP.

What schools did Mahir A B attend?

Mahir A B attended Rabindranath Tagore University, Dr. C. V. Raman University, Kota Bilaspur.

What skills is Mahir A B known for?

Mahir A B has skills like Microsoft Office, Microsoft Excel, Client Relations, Team Management, Training, Time Management, Customer Service, Customer Relationship Management.

Who are Mahir A B's colleagues?

Mahir A B's colleagues are Mayuresh Begar, Disha Suryavanshi, Meghna R., Akash Ajith, Sibi Chakravarthy, Diya Raj, Aryaman Vyas.

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