Andrea Matos Email & Phone Number

Curitiba, Paraná, Brazil

Curitiba, Paraná, Brazil

Curitiba Area, Brazil

Curitiba, Paraná, Brazil

I worked to contribute to the creation of the Process Excellence area with the mission of being a reference in development and governance of processes, products and projects, seeking continuous improvement, standardization, scalability and excellence.To disseminate best practices, ensure effective communication and alignment within EBANX´s departament we.

Curitiba Area, Brazil

Reporting to the head of Global Procurement, I'm responsible for implementing a Global Travel Program in Brazil, Latin America, the USA, Europe and Asia, focused on 7 main pillars that aims to provide cost efficiency, process optimization and the best traveler experience to the ebankers. By running the 7P methodology, identify opportunities, define.

Curitiba Area, Brazil

Reporting, at Brazil, to the Head of Business Management, I am responsible for client´s travel program management, both at Brazil and globally, managing a dedicated team of Business Managers in 20 countries (Argentina, Brazil, Chile, Spain, Austria, UK, France, Netherlands, Hungary, Japan, China, Singapore, UAE, Russia, South Africa, South Korea, Malasya.

São Paulo Area, Brazil

Reporting, at Brazil, to the Head of Business Management, I am responsible for client´s travel programmanagement, both at Brazil and Latin America, managing a dedicated team of Business Managers in 12countries (Argentina, Brazil, Chile, Colombia, Costa Rica, Peru, México, Panamá, Paraguay, Puerto Rico,Uruguay and Venezuela).Assistance to stakeholders and.

Sao Paulo

Reporting, at Latin America, to Program Manager Director, I am responsible for client´s travel program management in Latin America and Canada, managing a dedicated team of Account Managers in 17 countries. Relationship management to ensure stability within CWT and client travel team.Introduction and exposure to innovation, market information and trends.

Curitiba Area, Brazil

Working on Public Sector, being responsible for maintaining liaison with the Ceremonial of other powers, enforce the public ceremonial rules, research of precedence, organize the reception of authorities, both national and international. Take part in public events sponsored by Legislative Assembly of Paraná, develop and issue the invitations, organize and.

Reporting, at Brazil, to the Program Management Director and, at Latin America, to the Sales VP, I was responsible for client´s travel program management, both at Brazil and Latin America. Global Program Manager in Latin America, managing a dedicated team of Account Managers in 07 countries (Argentina, Brazil, Chile, Colombia, Peru, México and Venezuela)..

From Jan/08 to Jul/08, exclusively working in Operational Area, responsible for managing Curitiba´s Branch. During this period, I was responsible for implementing new clients and for implementing MICE department at Curitiba´s Branch. Leadership and team training, responsible for manage a dedicated team of 48 people, including the monitoring of Client´s.

Management of National Client´s Travel Program. Responsible for Client Reviews elaboration, Business Plan and Action Plan, consolidating opportunities areas information, best market practices beyond the financial analysis, identifying saving opportunities, working to improve service level (SLA). Local Customer satisfaction survey coordination. Product.

Responsible for manage a dedicated team of 12 people. Leadership and team training, monitoring of Client´s satisfaction and KPIs. Working with HR subprocess, such as recruiting, new talents training and integration.

National and International Travel Consultant responsible for assisting both Emergency Service and Global Accounts clients. Honors and Awards: 2003 – First Place in the Best Travel Consultant Certification

CWT Emergency Service, Guarulhos International Airport

National and International Travel Consultant responsible for assisting CWT Emergency Service clients.

Pós-Graduação, “Latu-Sensu” Graduation Program – Tourism Teaching

Graduated, Tourism And Fields Related