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Abner Alcera is listed as Network Technician I at ARRC Technlogies at ARRC Technology, a with 25 employees, based in Batangas, Calabarzon, Philippines. AeroLeads shows a matched LinkedIn profile for Abner Alcera.
Abner Alcera previously worked as Network Technician I at Arrc Technology and IT Support and Web Developer at Sewer Surgeon Pty Ltd. Abner Alcera holds Electrical And Electronics Engineering from Polytechnic University Of The Philippines.
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I 'am an experienced IT Technician in MSP Environment. I 'am a results-driven IT professional with almost 10 years of hands-on experience in the dynamic realm of Information Technology. Adept at diagnosing and resolving hardware and software issues across a broad spectrum of systems. Proficient in configuring and maintaining servers, networks, and workstations.With extensive background in working within the MSP model, managing and supporting IT infrastructures for multiple clients. Skilled in delivering proactive solutions, minimizing downtime, and ensuring optimal system performance.Proven ability to communicate complex technical concepts to non-technical users, fostering positive client relationships and satisfaction.Well-versed in troubleshooting and problem resolution, consistently identifying root causes and implementing effective solutions. Strong analytical skills to assess and resolve technical challenges promptly.
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Provides technical support to clients via phone, email, or remote assistance tools via ConnectWise Control. Log all support requests accurately into the ticketing system ConnectWise Management, prioritize according to urgency and impact on the client's business and regularly update notes and process documentation in IT Glue.
Sydney, New South Wales, Australia
Tasked to rebuild their website for them with WordPress w/ Divi, handled the company’s SEO and all IT related tasks.Spear headed a marketing plan to gain a massive online presence through SEO and social media.
Indian Trail, North Carolina, United States
Responsible for providing remote assistance via Screen Connect and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic with Ninja RMM, isolates problem, determines, and implements solutions until the owner decided to let go of the IT arm of the business and just focus on Wed Development business. For the next few months I was assigned to work on On-Page SEO and Front-end Web Design.
Metro Manila, National Capital Region, Philippines
We were the first level of escalation when customers are having problems with their smart TVs and the issue went beyond Level 2 support boundaries. We also are tasked to take Supervisor escalation calls from Level 1 and Level 2 agents.
Moa Plaza, Pasay City
Responsible for providing technical assistance and support related to computer systems, hardware, or software.Provided standard user management for the company such as creating, editing and deleting user in Active Directory in the Domain Controller.
Other employees you can reach at arrc.com. View company contacts for 25 employees →
Jennifer Davin
Colleague at Arrc TechnologyBakersfield, California, United States
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Mohamed Aboelghar
Colleague at Arrc TechnologyBakersfield, California, United States
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Alexandria Chavez
Colleague at Arrc TechnologyBakersfield, California, United States
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Gerardo Valenzuela
Colleague at Arrc TechnologyBakersfield, California, United States
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Riley Rogers
Colleague at Arrc TechnologyBakersfield, California, United States
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Erica Hong
Colleague at Arrc TechnologyBakersfield, California, United States
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Bob Sitarski
Colleague at Arrc TechnologyBakersfield, California, United States
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Khairi Mahfar
Colleague at Arrc TechnologySelangor, Malaysia
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Jae Pettie
Colleague at Arrc TechnologyBakersfield, California, United States
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Trevor Ricker
Colleague at Arrc TechnologyBakersfield, California, United States
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Quick answers generated from the profile data available on this page.
Abner Alcera works for ARRC Technology.
Abner Alcera is listed as Network Technician I at ARRC Technlogies at ARRC Technology.
Abner Alcera is based in Batangas, Calabarzon, Philippines while working with ARRC Technology.
Abner Alcera has worked for Arrc Technology, Sewer Surgeon Pty Ltd, Microhound, Tcl Online Services, and Xerox Business Services Philippines, Inc..
Abner Alcera's colleagues at ARRC Technology include Jennifer Davin, Mohamed Aboelghar, Alexandria Chavez, Gerardo Valenzuela, and Riley Rogers.
You can use AeroLeads to view verified contact signals for Abner Alcera at ARRC Technology, including work email, phone, and LinkedIn data when available.
Abner Alcera holds Electrical And Electronics Engineering from Polytechnic University Of The Philippines.
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