Lexy Boguc Email & Phone Number

Paris, FR

Paris, FR

Paris, FR

Paris, FR

Paris, FR

• Contributed as key customer service contact for Valeant Acquisition and East Manchester DC startup project by managing order flows and ensuring accurate processing
• Responsible for weekly replenishment order write for Kroger and Wegman’s using EDI 852 data
• Regularly engage with all internal partners (Sales, MSL, Transportation, Distribution, Inventory Management, and Operations Management) as an advocate for key accounts as well as independents
• Key user on multiple projects such as SHOP, Celonis, and Amazon SC Collaboration Team
• Managed the dispensing business by assisting accounts and Sales Representatives in order procurement, analytical reporting, and product knowledge
• Assisted with ACD Amazon launch by learning their unique requirements and by partnering with our internal network to support the growth of the business

• Organized and held monthly store meetings to discuss new policies, store profit, and informal group coaching
• Inspired staff to maintain their sales by planning monthly trainings, staff contests, and customer relationships.
• Maintained store average of 100% for customer service by providing extraordinary experience to all customers by building relationships and taking ownership of all situations.
• Managed and balanced a team through involvement in hiring, on-boarding, promotion, discipline, and termination processes as well as partnered with the Human Resource Department to complete performance appraisals for.
• Maintained store inventory by preventing an increase in shrink, reviewed current sales trends, as well as processing damages and RTV’s each month
• Create and process monthly schedules, bi-weekly payroll, new hire paperwork for potential candidates while involving the necessary channels

• Voluntarily assisted in helping manage an in-district store
• Interviewed, hired, and trained a new staff to due to low employee retention and sales
• Ensured in-store marketing promotions are current, merchandise is easily accessible, signage is neat and organized, as well as inventory levels are accounted for
• Took part in successfully closing the store which included completing a current store inventory, processing all items, and shipping to various locations throughout the district based on store needs

• Assisted the Store Manager in monitoring entire team for work accuracy as well as helped resolve customer escalations by following the proper Policies and Procedures set forth by L’Oreal
• Continued to build and maintain a positive team morale
• Became familiar with and helped conduct in-store interviews for potential new hires
• Maintained visual merchandising to meet and exceed company and customer standards

• Responsible for handling store functinality
• Successfully completed store inventories by keeping the store organized properly and separated stock.
• Accuretly processed, tagged, and merchandised new product or replenishment being received in the store

• Greeted and assisted customers in a polite and friendly manner
• Performed nightly procedures necessary for a successful running store
• Contacted customers with updated information regarding new instore promotions

Bachelor'S Degree, Human Resources Management/Personnel Administration, General

Associate'S Degree, Business Software Applications