Customer Success Ops
Current- Structure and refine the Customer Success program.- Developed tools and metrics to enhance the client experience and reduce time-to-value.- Conducted data analysis to track performance and drive informed decisions.
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Angélique Boitel is listed as Freelance Customer Success at Citalid, a with 11 employees, based in Amiens, Hauts-De-France, France. AeroLeads shows a matched LinkedIn profile for Angélique Boitel.
Angélique Boitel previously worked as Customer Success OPS at Citalid and Project Leader – Sustainable Agriculture Initiative at S-Square Consulting. Angélique Boitel holds Master'S Degree, Computer Sciences from Université De Picardie Jules Verne.
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With over 20 years of experience in project management and Customer Success, I specialize in helping SaaS businesses design and optimize their customer success programs. My mission is to align processes, tools, and teams to maximize the value delivered to customers.🎯 What I Do:- Build and refine Customer Success programs.- Design tailored tools and methodologies for managing customer needs.- Guide teams to reduce time-to-value and improve customer retention.- Customer Success Management.🌱 Commitment:Believing in the importance of balancing innovation with sustainability, I also lead an agroecology project. This initiative allows me to apply my project management skills in a different and meaningful context.💬 Let’s Connect:If you’re looking to optimize your Customer Success operations or explore innovative approaches, feel free to reach out!
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Paris
- Structure and refine the Customer Success program.- Developed tools and metrics to enhance the client experience and reduce time-to-value.- Conducted data analysis to track performance and drive informed decisions.
Amiens
- Developed a sustainable forest garden in partnership with a local farmer.- Earned a certificate in Agricultural Business Management.- Enhanced project management skills through eco-friendly planning.
Paris
- Managed strategic accounts and SMEs in the data security field.- Collaborated internationally to enhance IT security culture.- Strengthened client relationships and internal processes.
Paris
Key projects in the IT, public and private sectors: - Deployment of a digital identity management platform in the government and defense sector (USERCUBE). - Implementation of a collaborative intranet for a public organization (Amiens Métropole). - Agile project management for the development of business applications in the banking and insurance, energy and transport sectors (SQLI, TATA Consulting, CGI) - CMMI deployment and process improvement (SQLI)- Education and research… Show more Key projects in the IT, public and private sectors: - Deployment of a digital identity management platform in the government and defense sector (USERCUBE). - Implementation of a collaborative intranet for a public organization (Amiens Métropole). - Agile project management for the development of business applications in the banking and insurance, energy and transport sectors (SQLI, TATA Consulting, CGI) - CMMI deployment and process improvement (SQLI)- Education and research during a PhD in computer sciences (not presented) Show less
Other employees you can reach at citalid.com. View company contacts for 11 employees →
Peter Joachym
Colleague at CitalidChartres, Centre-Val De Loire, France
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LB
Laurence Bogaert Akremi
Colleague at CitalidGreater Paris Metropolitan Region, France
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PC
Pouya Canet
Colleague at CitalidParis, Île-De-France, France
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LC
Léo Coqueblin
Colleague at CitalidParis, Île-De-France, France
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RE
Robin Evans
Colleague at CitalidGreater Paris Metropolitan Region, France
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PS
Philippe S.
Colleague at CitalidParis, Île-De-France, France
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AJ
Alric James
Colleague at CitalidVillecresnes, Île-De-France, France
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VL
Vincent Lagogué
Colleague at CitalidParis, Île-De-France, France
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JB
Juliette Barrat
Colleague at CitalidParis, Île-De-France, France
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EG
Edouard Genetay
Colleague at CitalidLe Mans, Pays De La Loire, France
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Quick answers generated from the profile data available on this page.
Angélique Boitel works for Citalid.
Angélique Boitel is listed as Freelance Customer Success at Citalid.
Angélique Boitel is based in Amiens, Hauts-De-France, France while working with Citalid.
Angélique Boitel has worked for Citalid, S-Square Consulting, Varonis, and Various Projects And Sectors.
Angélique Boitel's colleagues at Citalid include Peter Joachym, Laurence Bogaert Akremi, Pouya Canet, Léo Coqueblin, and Robin Evans.
You can use AeroLeads to view verified contact signals for Angélique Boitel at Citalid, including work email, phone, and LinkedIn data when available.
Angélique Boitel holds Master'S Degree, Computer Sciences from Université De Picardie Jules Verne.
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