Angélique Boitel personal email
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With over 20 years of experience in project management and Customer Success, I specialize in helping SaaS businesses design and optimize their customer success programs. My mission is to align processes, tools, and teams to maximize the value delivered to customers.🎯 What I Do:- Build and refine Customer Success programs.- Design tailored tools and methodologies for managing customer needs.- Guide teams to reduce time-to-value and improve customer retention.- Customer Success Management.🌱 Commitment:Believing in the importance of balancing innovation with sustainability, I also lead an agroecology project. This initiative allows me to apply my project management skills in a different and meaningful context.💬 Let’s Connect:If you’re looking to optimize your Customer Success operations or explore innovative approaches, feel free to reach out!
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Customer Success OpsCitalid Apr 2023 - PresentParis- Structure and refine the Customer Success program.- Developed tools and metrics to enhance the client experience and reduce time-to-value.- Conducted data analysis to track performance and drive informed decisions.
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Project Leader – Sustainable Agriculture InitiativeS-Square Consulting Apr 2022 - PresentAmiens- Developed a sustainable forest garden in partnership with a local farmer.- Earned a certificate in Agricultural Business Management.- Enhanced project management skills through eco-friendly planning. -
Customer Success ManagerVaronis Nov 2018 - Apr 2022Paris- Managed strategic accounts and SMEs in the data security field.- Collaborated internationally to enhance IT security culture.- Strengthened client relationships and internal processes. -
Project ManagerVarious Projects And Sectors Jul 1998 - Oct 2018ParisKey projects in the IT, public and private sectors: - Deployment of a digital identity management platform in the government and defense sector (USERCUBE). - Implementation of a collaborative intranet for a public organization (Amiens Métropole). - Agile project management for the development of business applications in the banking and insurance, energy and transport sectors (SQLI, TATA Consulting, CGI) - CMMI deployment and process improvement (SQLI)- Education and research… Show more Key projects in the IT, public and private sectors: - Deployment of a digital identity management platform in the government and defense sector (USERCUBE). - Implementation of a collaborative intranet for a public organization (Amiens Métropole). - Agile project management for the development of business applications in the banking and insurance, energy and transport sectors (SQLI, TATA Consulting, CGI) - CMMI deployment and process improvement (SQLI)- Education and research during a PhD in computer sciences (not presented) Show less
Angélique Boitel Education Details
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Computer Sciences
Frequently Asked Questions about Angélique Boitel
What company does Angélique Boitel work for?
Angélique Boitel works for Citalid
What is Angélique Boitel's role at the current company?
Angélique Boitel's current role is Freelance Customer Success.
What is Angélique Boitel's email address?
Angélique Boitel's email address is bo****@****ail.com
What schools did Angélique Boitel attend?
Angélique Boitel attended Université De Picardie Jules Verne.
Who are Angélique Boitel's colleagues?
Angélique Boitel's colleagues are Philippe S., Edouard Genetay, Alric James, Vincent Lagogué, Benjamin Canu, Pouya Canet, Laurence Bogaert Akremi.
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