Andrew Bosma, Cpcu Email & Phone Number

Tampa, FL

• Manage underwriting inspection ordering process to vendors and ordering criteria with vendor data
• Partner with stakeholders to analyze opportunities for process improvements and implement changes
• Obtain management’s requirements and work with the data analysts to deliver desired reports

Tampa, FL

• Oversaw a territory of 220 FL agents and 45,000 policies with premiums totaling $58 million
• Handled personal lines accounts including HO3, HO6, DP3, DP1, and specialty policies
• Specialized as the flood insurance underwriter to be able to train and assist agents and teammates
• Represented underwriting in company projects to introduce BuildFax and E-signature features
• Performed agency book reviews on our unprofitable agents to provide solutions for their growth andprofitability

Hastings, MI

• Partnered with our agents to write insurance for clients including contractors, churches, metalists, etc
• Managed policies including commercial package, business owners, auto, worker’s compensation,umbrella, and inland marine.

Hastings, MI

• Approved favorable new business with 91% of new policies being issued within 10 days
• Regularly reviewed existing accounts for necessary adjustments to obtain a loss ratio of 35%
• Supported agents and handled a book of business in 3 states with a total premium of $9.2 million
• Handled policies for farm accounts made up of farm, commercial, and personal lines of business
• Recipient of 2016 department awards for service time and loss ratio

Hastings, MI

• Handled personal and commercial auto, homeowners, and farm owners claims
• Investigated coverage and liability investigations for all lines of business
• Evaluated auto damage and bodily injury claims and negotiated appropriate settlements
• Taught an AIC course and mentored new hires on best claims handling practices

Caledonia, MI

• Worked on auto total loss claims and fire, theft, and vandalism claims
• Gained skills to investigate claims that are highly susceptible to fraud
• Guarded policyholders by appropriately investigating, settling, or denying claims
• Hired to grow and develop the fire, theft, and vandalism claims department in our eastern territory

Caledonia, MI

• Handled Farmers and Foremost homeowners liability claims
• Examined coverage and handled liability investigations for homeowner’s claims
• Protected claim customers by properly denying or settling liability claims
• Mentored new employees within the liability claims department
• Trained new employees on interpreting policy language and claims diary management

Caledonia, MI

• Adjusted Bristol West, Farmers, and 21st Century auto claims
• Investigated coverage and liability to process claims for all lines of auto
• Interacted personably with claim clients and provided an understanding of insurance coverages
• Coached adjusters on liability investigations and tracked liability outcomes
• Revamped process for investigating and handling new business coverage issue