đŹđ§Passionate about the IT field, I distinguish myself by an ambitious approach geared toward precision.As an IT consultant with a solid background in IT support and systems management, I provided remote and on-site L1, L2, L3 support focusing on topics such as Microsoft 365, Windows Server, VDI infrastructure, Sharepoint, Azure, Intune, backup solutions, antispam, firewall, EDR and AD.I excelled in managing and maintaining enterprise infrastructure, spanning across both Microsoft Cloud and Microsoft On-Premise services.My interpersonal skills are combined with the belief that teamwork and collaboration are key.Constantly seeking new challenges, I am determined to contribute to the success of companies through my established experience and both technical and leadership skills.I am open to connections and opportunities that will allow me to grow and contribute to the broad world of information technology.
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Solution EngineerInterroll GroupMinusio, Ti, Ch -
Cloud System EngineerAlterna Sep 2024 - PresentCasalecchio Di Reno, Emilia Romagna, Italia -
Team Leader L1/L2/L3 It Support At System Logistics S.P.A. HeadquartersQuanture Nov 2023 - Oct 2024Fiorano Modenese, Emilia Romagna, Italia- Supervision, training and coordination of helpdesk area that provides L1, L2 and L3 support to more than 1000 employees for subsidiaries in Italy and abroad, including Sweden, England, France, Spain, the United States, Mexico, India and Thailand;- Management of the ticketing portal and coordination of support requests for the entire IT area, including infrastructure and applications;- Priority definition and continuous collaboration with the IT manager in handling active projects;- Administration and inventory of IT equipment including computers, portable workstations, docking stations, monitors, Android and iOS smartphones, Vodafone SIM cards;- Relationship management with national and international suppliers;- Migration project of Sharepoint and 250 computers within 3 months for integration to corporate systems; -
Noc Support Specialist At Quanture S.P.AQuanture Oct 2021 - Oct 2024Formigine, Italia -
System Engineer At Sada Cavi S.P.A.Quanture Oct 2022 - Dec 2023Fiorano Modenese, Emilia Romagna, Italia- Responsible for the company's infrastructure (On-Premise and Cloud) and L1, L2, L3 IT support;- Development and refinement of technical documentation and business procedures;- Implementation of asset management software to optimize the management of IT and IoT devices.- Introduction of ticketing system to enhance the management of incidents and ongoing projects; -
System Engineer At Kerakoll S.P.A. - HeadquartersQuanture Jul 2022 - Dec 2023Sassuolo, Emilia Romagna, ItaliaSupervision of companyâs IT infrastructure and L1, L2 helpdesk support to over 1,000 employees for branches in Italy and abroad, including Greece, England, France, Spain, the United States and the United Arab Emirates; -
System Engineer At Microprecisione S.R.LQuanture Jan 2022 - Dec 2023Modena, Emilia Romagna, Italia- Management of company's On-premise and Cloud IT infrastructure (PCs, servers, M365, EntraID, Sharepoint, backup, software, EDR, antispam and networking) and CNC 4.0 production machines;- Security hardening project of the Microsoft 365 tenant, the corporate antispam service and EDR; -
Onsite Support Specialist At Progeo ScaQuanture Jan 2022 - Dec 2023Reggio Nell'Emilia, Emilia Romagna, ItaliaProvision of L1 and L2 helpdesk technical support and reviewing technical documentation; -
Onsite Support Specialist At Dierre S.P.A. - HeadquartersQuanture Jan 2022 - Jul 2022Fiorano Modenese, Emilia Romagna, ItaliaDelivery of technical L1 helpdesk support with related configuration and maintenance of enterprise IT devices; -
Assistant Store ManagerCigierre - Compagnia Generale Ristorazione Spa Aug 2019 - Jan 2022Carpi, ItaliaAssistant Store Manager at Pizzikotto- Established skill in efficient management of time and priorities, developed through dealing with work peaks and managing various responsibilities.- Report generation and data analysis using management software.- Achievement of company KPIs agreed with the Store Manager;- Management and training of 30 operators in compliance with company regulations;
Claudiu Cozma Education Details
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Informatics -
Iis Fermo CorniInformatica E Telecomunicazioni
Frequently Asked Questions about Claudiu Cozma
What company does Claudiu Cozma work for?
Claudiu Cozma works for Interroll Group
What is Claudiu Cozma's role at the current company?
Claudiu Cozma's current role is Solution Engineer.
What schools did Claudiu Cozma attend?
Claudiu Cozma attended Alma Mater Studiorum - UniversitĂ Di Bologna, Iis Fermo Corni.
Who are Claudiu Cozma's colleagues?
Claudiu Cozma's colleagues are Nicole Bennett, Michelle Tobias, Stephanie Woodcock, Anna Hofmann, Kim Vanbuskirk, Peter Sorenyi, Guilherme Amaral.
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Claudiu C.
Netherlands -
Claudiu Cozma
Front-End (React Js. | React Native) Developer At Assist Software || Aws CertifiedIasi Metropolitan Area -
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