* Exceeding sales goals and accomplished business objectives by promoting target products.* Offering hands-on assistance to customers, assessing needs, and maintaining currentknowledge of consumer preferences.* Completing routine store inventories.* Optimizing store displays and appearance via strategic merchandising.*Offering hands-on assistance to customers, assessing needs, and maintaining currentknowledge of consumer preferences.

• Report to the Business owner Mr. Shaban Lakdawala. • Managing a team of highly skilled craftsmen's for make to order Customized Furniture. • Working very closely with Architecture's and Designer's to have their ideas conceptualized for the making of home and office furniture's.• Manage book keeping for all office expense, workers salary and travel expenditure.• Facilitate workers with all necessary resources to get a job done in an efficient and timely manner as per the client requirement.

• Joined as a Financial Advisor for North American Consumer Base of Chase's Flagship Credits Cards, Private label / Store Cards and other Major Co-Branded Credit Cards. Helping Customers with queries pertaining to Balance Transfers, Disputing Merchant Transactions, Interest Rate Queries etc over the phone.• Moved to Payments Research Team for Helping customer’s with queries pertaining to Payments Disputes like Missing Payments, Misposted Payments, Autopay Enrollments etc over written correspondence mailings or fax.• Adhering to Chase Values & keeping customer’s account & personal information secured.

Handling North American Consumer Base of Citibank N.A. Flagship Credits Cards, and other Major Co-Branded Credit Cards.

• Helping Customers make better and more efficient use of their computers. • Troubleshooting and Resolving any Hardware or Software Related issue if required dispatch and exchange the faulty party after through diagnostics.• Convincing Customers and Selling Dell and Non-Dell Product’s all within Dell’s policy and Guidelines.• Worked within the Organization as a Communication Trainer Helped Teams and Team Leaders with action plan on BALANCING Quality, Communication, Sales and C-SAT.• Monitoring Live and Recorded calls for Individual Team’s and helping them improve their Quality, Communication, Sales and C-SAT.

• Making Reservations and travel arrangements like Air Tickets, Hotel Accommodations and Car rentals by analyzing Customer needs.• Also promoting a loyalty programme managed by United Air Lines called the Mileage plus Visa Programme in partnership with Star Alliance (Group of Airlines). • An ability of converting each CALL in a Sale’s Call to improve, increase and achieve the target assigned as a site by the client United Air Lines for the Benefit of the Process. • In a habit for Excelling Target’s, Quality Score and C-sat on a Regular basis.

• Working as a Customer Service Executive in 3G one of the major Service Provider in UK and a part of Hutchison Whampoa Limited.• Handling Callers from United Kingdom and helping them with answers to their Questions.• Solving Customer Quires in relation to troubleshooting handsets viz; LG, Nokia, NEC and Motorola.• Efficiency of Excelling Targets on a regular basis as assigned.

• Working in Reservations, Baggage and General Sales Section for an Inbound Process.• Also promoting a loyalty programme managed by Delta Air Lines called the Sky Miles Programme.

• Worked as a Team Member in the Inbound Prepaid Team of BPL MOTS.• Providing MOTS User’s the solution to their Queries if and when called at 555. • Efficiency of Achieving Targets on a regular basis as assigned.