Aftaab Lakdawala Email & Phone Number

El Campo, Texas, United States

* Exceeding sales goals and accomplished business objectives by promoting target products.* Offering hands-on assistance to customers, assessing needs, and maintaining currentknowledge of consumer preferences.* Completing routine store inventories.* Optimizing store displays and appearance via strategic merchandising.*Offering hands-on assistance to.

Houston, Texas, United States

Lake Jackson, Texas, United States

Mumbai Area, India

• Report to the Business owner Mr. Shaban Lakdawala.
• Managing a team of highly skilled craftsmen's for make to order Customized Furniture.
• Working very closely with Architecture's and Designer's to have their ideas conceptualized for the making of home and office furniture's.
• Manage book keeping for all office expense, workers salary and travel expenditure.
• Facilitate workers with all necessary resources to get a job done in an efficient and timely manner as per the client requirement.

Mumbai Area, India

• Joined as a Financial Advisor for North American Consumer Base of Chase's Flagship Credits Cards, Private label / Store Cards and other Major Co-Branded Credit Cards. Helping Customers with queries pertaining to.
• Moved to Payments Research Team for Helping customer’s with queries pertaining to Payments Disputes like Missing Payments, Misposted Payments, Autopay Enrollments etc over written correspondence mailings or fax.
• Adhering to Chase Values & keeping customer’s account & personal information secured.

Handling North American Consumer Base of Citibank N.A. Flagship Credits Cards, and other Major Co-Branded Credit Cards.

Interface, Malad-west, Mumbai

• Helping Customers make better and more efficient use of their computers.
• Troubleshooting and Resolving any Hardware or Software Related issue if required dispatch and exchange the faulty party after through diagnostics.
• Convincing Customers and Selling Dell and Non-Dell Product’s all within Dell’s policy and Guidelines.
• Worked within the Organization as a Communication Trainer Helped Teams and Team Leaders with action plan on BALANCING Quality, Communication, Sales and C-SAT.
• Monitoring Live and Recorded calls for Individual Team’s and helping them improve their Quality, Communication, Sales and C-SAT.

Mindspace, Malad-west.Mumbai

• Making Reservations and travel arrangements like Air Tickets, Hotel Accommodations and Car rentals by analyzing Customer needs.
• Also promoting a loyalty programme managed by United Air Lines called the Mileage plus Visa Programme in partnership with Star Alliance (Group of Airlines).
• An ability of converting each CALL in a Sale’s Call to improve, increase and achieve the target assigned as a site by the client United Air Lines for the Benefit of the Process.
• In a habit for Excelling Target’s, Quality Score and C-sat on a Regular basis.

Mumbai, Maharashtra

• Working as a Customer Service Executive in 3G one of the major Service Provider in UK and a part of Hutchison Whampoa Limited.
• Handling Callers from United Kingdom and helping them with answers to their Questions.
• Solving Customer Quires in relation to troubleshooting handsets viz; LG, Nokia, NEC and Motorola.
• Efficiency of Excelling Targets on a regular basis as assigned.

Hiranandani Powai Garden’s. Mumbai

• Working in Reservations, Baggage and General Sales Section for an Inbound Process.
• Also promoting a loyalty programme managed by Delta Air Lines called the Sky Miles Programme.

Mindspace, Malad (W), Mumbai

• Worked as a Team Member in the Inbound Prepaid Team of BPL MOTS.
• Providing MOTS User’s the solution to their Queries if and when called at 555.
• Efficiency of Achieving Targets on a regular basis as assigned.

Tyb.Com, Commerce

Passed out TYB Comm. from MUMBAI University. Institute Of Distance Education in Kalina, Santacruz- East, Mumbai.

Hsc, Commerce

Passed out HSC Examination from Smt. K. K Shah JUNIOR College of Commerce.

Ssc, Commerce