Chris Morris Email & Phone Number

Ohio, United States

Little Rock, Ar, Us

Little Rock, Ar, Us

Little Rock, Ar, Us

Selected to improve operational efficiencies and drive more revenue to the bottom line. Developed and executed cost reduction programs for front-office and back-office initiatives by leveraging technology. ★Identified, negotiated pricing, and established a timeline for implementation of a new Enterprise Resource Planning software application.★Furnished IT Operations leadership in maximizing efficiency across the company, ensuring improvements in productivity and profitability.★Provided a solution to remotely access and manage company owed vending machines deployed throughout the region. Effectively eliminating all costs associated with onsite, maintenance, diagnostics, and trouble resolution.★Implemented enterprise email applications for all employees.★Executed company-wide implementation and training on productivity applications: Slack, LastPass, Zoom, Office products, SharePoint.★Streamlined inventory process via the installation of thermal printers for all inbound/outbound shipments.

Cleveland, Oh, Us

Championed the analysis, development, and launch of a local high-speed Internet and Cable Provider targeting residential customers residing in large multi-story apartment buildings, high-rise condominiums, and mixed-use properties with both residential and commercial opportunities.★Deployed a carrier-grade fiber network supporting speeds 10 to 100 times faster than existing providers.★Established and maintained relationships with key real estate developers, allowing for the rapid launch of 18 buildings and procurement of 1000 plus new customers.★Managed end-to-end processes including building acquisition, vendor management, construction (Outside Plant/Inside Plant), marketing, billing, installations, customer support, and asset management.★Leveraged strategic partnerships to shorten time to market, minimize initial capital requirements and reduce overall exposure to regulatory burdens.★Developed unique service offerings providing real estate owners a 30% cost savings on cable and internet services for corporate tenants.

Cleveland, Ohio, Us

Developed, launched and managed a new business unit providing residential customers living in Multi-Dwelling units (MDU) with the opportunity to purchase cable and high-speed internet services from Everstream.

Independence, Oh, Us

Forged partnerships with handset manufacturers as business strategist, product developer, and product procurement manager for this $100MM/year regional wireless carrier. Gained client insight and earned strategic advantage in a competitive landscape, overseeing launch and distribution of $65MM in devices and products to 40 stores and 380 dealers. Managed acquisition and distribution cycles, and proactively grew retail and eCommerce sales channels.★Co-develop applications, features, designs, and oversee hundreds of successful product launches in close collaboration with Tier 1, LG, Samsung, Motorola, and additional industry elite.★Defined subsidy model through management of device mix, market demand, MSRP, and Agent equipment margins. ★Oversaw implementation and performance of all devices, issue resolution between Revol and suppliers, and ongoing quality assurance throughout the life-cycle process.★Overcome inadequate lead times and other operational challenges to preserve brand identity as provider of the latest and most feature-filled phones.PRODUCT LAUNCHESHOUDINIDeveloped bring-your-own-device tool to successfully attract and integrate 500k competitor cell phones for Revol service trial. Product captured 35% of active subscriber base, produced $30MM in annual revenue, and reduced new equipment requirements for an additional $6MM in equipment savings.HANDSET INSURANCEInstituted this value added upsale option during point-of-sale, to develop an additional $2MM revenue stream with 18% penetration of base.REVERSE LOGISTICS PROGRAMSDeveloped an attractive and highly visible warranty program to establish immediate sense of client care with new customers across all locations. Streamlined service to respond to one-touch equipment solutions and provided immediate equipment replacements at authorized service dealers.

Independence, Oh, Us

★Managed and fulfilled sales demand for devices, accessories, and services. ★Led acquisition process from negotiation to purchasing terms, leveraging aggregate volumes through preferred national distribution partners.★Established distribution channels/strategy, determined competitive price points and target profit margin, and oversaw all service programs.

Independence, Oh, Us

★Ensured quality execution of phone and accessory programs, and fulfillment of sales demands. Coordinated supply chain functions through direct report.★Completed in-depth data analyses to gain strategic insight that supported forecasting, understanding of trends, data management, and purchase information. Guarded competitive edge with deployment of custom-build analytical tools.

Independence, Oh, Us

★Orchestrated movement of 300k units in and out of inventory annually. Maintained targeted inventory and product turnover levels for direct/indirect retail, distribution, web sales inventory, and repair centers.★Strategically negotiation pricing, minimized obsolescence expense, and maximized sales and inventory turns with a carefully monitored product assortment.

Independence, Oh, Us

★Manage and direct client production systems and directly support sales, implementation, and service delivery. Recruit, train, and manage ongoing performances of top performing support and implementation teams.

Independence, Oh, Us

★Spearheaded all phases of development and distribution, and developed secondary supply sources to ensure adequate stock of refurbished/replacement handsets.★Drove production, improved processes, and maximized efficiencies of approved triage center.★ Forged strong, lasting relationships with premium vendors to maintain expectations of reliability and quality.

★Orchestrated single location start-up operations of a multi-state build out for this ISP high-speed start-up. Project managed construction lifecycle of an equipment backbone for 15 buildings and 150 clients; and subsequently maintained 99.999% up time.SELECTED ACCOMPLISHMENTS★ Performance as project manager resulted in invaluable contributions to CAVUs eventual recognition with the 2001 SuperQuest Best Built Local Public Access Network award.★Reduced build out costs $100k in one year by pre-engineering cables, streamlining installation, and eliminating a large portion of contractor costs.

Education record

Education record

Education record