Anne Boyle Email & Phone Number

Melbourne, Victoria, Australia

Embarking on a new role as a Site Supervisor at Alchemy Construct. I am excited to be back in an onsite position where I can cultivate the skills and experience that I have gained over the years, and continue to learn, develop and grow within the Construction Industry.

Melbourne, Victoria, Australia

Recruitment & Projects Officer Sept 2022 – PRESENTApprentices Onboarding, Recruitment and Inductions • TAFE and School visits, presentations & hands on activities • Management of Women in Plumbing and Solar Apprenticeship for Women Program’s • Exhibitions and Panel discussions • Networking • Recruitment and Training of in-house staff • Working on research projects and focus groups for the Building Equality Policy • Attending Industry events such as Building Respect Together Summit, DET School Industry Roundtable and Constructing Connections Advancing Equity Women in Plumbing Project Coordinator & Field Officer Sept 2021- Sept 2022Advocating for Women in Trades • Launching the Women in Plumbing program from initiation phase • Building a network of over 90 female plumbers • Creating and hosting networking and social events • Establishing and building rapport with stakeholders and women in trades supporters and advocates • Managing and Mentoring apprentices • Conflict Management • Site visits, liaising with hosts and apprentices • Administration duties • Involvement in the Construction Industry Advisory Group meetings and events Apprentice Plumber (worked under 3 different Host Employers) June 2020 – Aug 2021 CDC Plumbing & Drainage Commercial General PlumbingSagecon Mechanical Plumbing PlumbCo Plumbers Commercial Drainage

Weipa, Queensland, Australia

Australia

All breaks in Employment since 2016 have been traveling this beautiful country I now call home, Australia!

Broome, Western Australia, Australia

6 Month Restaurant Management position with on working holiday visa• Hands on management of daily venue operations including accommodation, sports bar, restaurant, gaming room, bottle shops and reception. • Stock control including managing stock levels and conducting routine stock take procedures. • Responsible for financials including daily revenue reconciliation and banking.• Rostering in adherence to service needs and monitoring wage costs in line with budgets.• Responsible for venue in the absence of the Venue manager. • Working with CMS Guest Centrix & Microsoft Office system front and back of house. • Creating weekly special cocktails for the bar, using produce grown on premises. • Front office procedures such as late check in’s and booking tours for guests to enhance their experience. • Resolving guest complaints and dealing with guest queries in a professional and respectable manner.

The Albatross Bay Resort Weipa

Restaurant• Host duties – Meeting, greeting and seating guests as well as full table service.• Promoting daily specials and up selling as often as possible • Operation of EFTPOS and H&L Exceed POS systems. • Managing the Pass – Communicating between Chefs and Staff. • Set up and break down Restaurant in accordance of daily bookings and requirements• Basic Barista coffee making skills. • Training new members of staff in all aspects of restaurant service. Serving drinks whilst complying to local RSA regulations Bottle Shop• Responsible for cash float, takings and opening and closing of off-site shop.• Adhering to strict Alcohol Management Plan in a remote area with various alcohol restriction e.g. Carrying out ID checks and recording the sale of alcohol for inspection by Police and Management • Stock control and daily stock counts. Housekeeping• Cleaning and maintaining public areas and guest bedrooms to a high standard, whilst abiding to strict time management

The Grand Central Hotel Glasgow

I started my employment at Grand Central Hotel as a Food and Beverage assistant. Within seven months I was promoted to a Conference and Banqueting (C&B) Team Leader and then promoted again to C&B Supervisor. I have since been promoted again to Senior C&B Supervisor. My roles and responsibilities as C&B Senior Supervisor include:• Work alongside management to ensure smooth operation of each event. • Communicating with event organisers and clients to see that all their requirements and needs are being met and exceeded• Delegate staff duties and continually support staff to see that a high standard of work is being carried out. Including briefing and debriefing staff. • Set up and break down various rooms in accordance with client requirements• Encourage staff to maximise sales by recommending and up selling high end products.• Stock control - including service, requisition, transferring and stock taking and cellar management • Operating micros and smart point till systems. • Cash handling including banking procedures• Cleaning of bars, equipment and operational areas • Dealing with customer queries and complaints• Manage the pass by communicating between staff and chef to see that guests dietary requirements and being catered for. • Overseeing various functions, ranging from 2 to 340 covers. • Organising guests pre-ordered drinks in high volume• Create and operate standard operating procedures for bar and front of house areas • Serve food and beverage in accordance to company standards • Assist management with staff training and development • See that staff adhere to a high level of customer care at all times • Adhering to and implementing various legislation

The Grand Central Hotel Glasgow

Grand Central Hotel Glasgow

Grand Central Hotel Glasgow

Sauchiehall Street Glasgow

Bar Maid/ Waitress At my time in Yates’s as a bar maid and waitress my main roles and responsibilities where:• Serving customers variety of food and beverage • Building a rapport with customers • Setting up and breaking down bar • Clearing and cleaning tables and bar• Cash handling • Replenishing and stocking bar in a first in first out method • Up selling menu items to help maximise sales • Working to achieve targets set by management • Ensuring a high level of customer care at all times

Glasgow, Scotland, United Kingdom

Successfully completed my apprenticeship in Domestic Plumbing (Level 3) whilst working at Glasgow City Building and continued working as a fully qualified plumber for a further 3 years once certified. • Maintenance and repair on plumbing appliances, Installing fixtures, fittings, and appliances in domestic properties • Kitchen and bathrooms renovations • Training and Development of Apprentices • Safe use of hand and power tools and equipment • Adhering to strict OHS & Manual handling • Planning jobs and meeting deadlines and targets set out by leading team • Liaising with clients and building rapport with teammates, suppliers, and stakeholders.

Hnd, Hospitality Management, (Nq - A) (First Year Hnc - B) (Second Year Hnd - A)

Certificate Iii In Plumbing, Plumbing Technology/Plumber

Standerd Grades