Abraham Ali Email & Phone Number

Canada

Toronto, Ontario, Canada

Vancouver, Colombie-Britannique, Canada

• Exceeded sales targets by providing exceptional and personalized customer service, upselling and cross-selling products to maximize profitability.• Identified customer needs in order to deliver specific and relevant products recommendations.• Restocked the shopping floor with latest merchandise and displayed new promotions.• Processed payments, returns and exchanges.

Vancouver, Colombie-Britannique, Canada

• Prepared and managed orders efficiently by checking daily our website program for new orders and messages from customers.• Maintained brand website by updating inventory levels, adding new products, providing new promotions and improving the customer experience.• Planned and implemented successful marketing strategies by promoting the brand on Facebook, Instagram and by using ads.• Increased customer base on social media by using marketing tactics as geographic targeting, customer segmentation and programs.• Communicated with the suppliers in order to find the best material for our products, plan our delivery of the items ordered and to maximize profitability• Designed our clothing brand products, hats, tees, polo, shorts and jackets.

Vancouver, Colombie-Britannique, Canada

• Sold house cleaning and lawn care packages door-to-door in residential neighborhoods across Canada by using effective marketing and sales strategies.• Specialized in sales tactics based on customer segmentation in order to maximize quality of service and profitability• Educated customers on products and service performance through live demonstrations.• Trained and mentored new employees on sales procedures by helping them work, sell and by giving them feedback.• Contacted existing customers to book their yearly services and upsell them to additional packages.

Togo

• Maintained auto parts inventory levels by updating daily the inventory system.• Attended local seminars with clients in order to understand their needs and provide more effective service.• Reviewed orders and contacted departments supervisors to communicate the resources needed to finalize the order.• Directed customer communication to appropriate personnel and provided information to resolve inquiries, promoting customer satisfaction.

Bachelor'S Degree, Finance, Management Information Systems

Education record