Abraham Chen

Abraham Chen Email and Phone Number

Senior Manager and Platform Team Manager @ Markham, ON, CA
Markham, ON, CA
Abraham Chen's Location
Markham, Ontario, Canada, Canada
About Abraham Chen

With years of experience in software (Including network management and instant message software) development and maintenance, proficient in code management and maintenance release process, familiar with C/S and B/S architecture, familiar with waterfall/agile iteration, familiar with some design patterns, the main development language is C++/Python, there are C# practical coding experience, understand HTML/CSS/JavaScript, familiar with MongDB, possess server and UI development capabilities and experience.Engaged in network management software development and maintenance for many years, has certain research on some vendors and network technologies, is familiar with some basic network management commands and methods, such as SNMP, CLI/SSH, Controller based API, and has certain knowledge about SDN(ACI, ESXi, NSX), SD-WAN(Meraki, VeloCloud, Viptela, Aruba, Versa, CloudGenix), Public Cloud(AWS, Azure, GCP), etc. understanding and awareness.With years of experience in team management and teamwork awareness, capable of positioning the team's work direction, planning work content, recruiting suitable personnel, and tracking project progress according to customer and market needs. Ability to directly understand the needs of customers, guide customers, and efficiently convert customer demand to code integration.

Abraham Chen's Current Company Details
NetBrain Canada Inc.

Netbrain Canada Inc.

Senior Manager and Platform Team Manager
Markham, ON, CA
Abraham Chen Work Experience Details
  • Netbrain Canada Inc.
    Senior Manager And Platform Team Manager
    Netbrain Canada Inc.
    Markham, On, Ca
  • Netbrain Canada Inc.
    Senior Manager / Platform Team Manager
    Netbrain Canada Inc. Dec 2018 - Present
    Toronto
    1. Strategy and planning: Regularly discuss the development direction and goals of the platform with the company's management, Develop a roadmap and action plan to achieve those goals.2. Platform Development: Lead the design, development, and deployment of the new features, working closely with cross-functional teams, including sales/support/service engineering, and PMO/PM/DEV/QA team to ensure successful delivery.3. Project Management: Manage the new technology development and deliver lifecycle, including scope, timelines, resources, etc. Monitor progress, identify and resolve issues, and ensure timely delivery of milestones. Including but not limited to SDN(ACI, AVI, Big Switch), SD-WAN(Velocloud, Versa, Viptela, Meraki, Fortinet, Aruba, CloudGenix, Citrix, Aryaka, Panorama), Public Cloud(AWS, Azure, GCP), Container(Kubernetes), etc.4. Customer support: Meeting with the customer to gather feedback, understand requirements, and advocate for their needs, offline or onsite resolve the customer's urgent issues.5. Platform Optimization: Continuously analyze platform performance, user engagement, and issue categories to identify opportunities for improvement. Implement enhancements, updates, and new features to drive user satisfaction.6. Team Management: Provide guidance and mentorship to a team of platform developers, engineers, and other professionals, recruit qualified talents for the team, and foster a collaborative and innovative work environment. Global team management, managed 20+ team members are distributed in 4 time zones in 6 countries7. Reporting and Analysis: Prepare regular reports on platform performance, metrics, etc. Present findings to senior management and make data-driven recommendations for future enhancements.Development language: Pyhton, C++, C#, JavaScript
  • Netbrain Technologies Inc.
    Senior Software Engineer / Team Lead
    Netbrain Technologies Inc. Jun 2014 - Dec 2018
    Beijing City, China
    1. SDN scrum master and team lead, implement the SDN framework, and support cisco ACI system2. New features development and old features maintenance3. Cooperate with many different departments such as PM/QA to complete the discussion from requirement review, development management iteration, QA bugs fixing, and product release4. Development in the different generation productions with several languages: Front-end development – MFC, HTML, JavaScript; Back-end development: C++, C#, python5. Scrum team management, organize group stand-ups, update statistics, and iterate function development, etc., cross-time zone cooperation (CST and EDT)
  • Chongqing Jinmei Communication Beijing R&D Center
    Software Engineer
    Chongqing Jinmei Communication Beijing R&D Center Jul 2011 - May 2014
    Beijing City, China
    1. Network management software - Requirement understanding and development, and bug fixes2. Network management software - View and network element management, MFC and C++3. Instant messaging software - Architecture, outline, detailed, UI and interfaces design4. Instant messaging software - Protocol cracking research, communication with FQ, C++, and QT5. Guide new colleagues and necessary business trips

Abraham Chen Education Details

Frequently Asked Questions about Abraham Chen

What company does Abraham Chen work for?

Abraham Chen works for Netbrain Canada Inc.

What is Abraham Chen's role at the current company?

Abraham Chen's current role is Senior Manager and Platform Team Manager.

What schools did Abraham Chen attend?

Abraham Chen attended Shanxi University.

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