Abraham Daniel Email & Phone Number

Executive Summary• Over 11+ years of experience in the IT industry with more than 9+ years experience in Salesforce Consulting.• Extensively worked as a Techno-Functional consultant in providing CRM solution with excellent business domain experience in Saleforce.com.• Experience in Solution designing, Implementation, business development, module management, process improvement, data analytics, business analysis, database engineering, system design, software quality, and product/process integration in Salesforce CRM.• Strong experience in designing CRM roadmap, project initiation & execution and delivery & support, Pre-Sales and consulting. • Conversant with the quality process and have strong knowledge of all phases of Software Development Life Cycle (SDLC).• Experience in managing end to end delivery and Guide the team through continual improvement through acceptance and commitment to AGILE framework.• Thorough understanding of tools used in AGILE methodology JIRA, Confluence, Kanban Board, Daily Stand UP Meetings.• Cross cultural experience of dealing with clients and stakeholders of various nationalities and business cultures.• Strong stakeholder management experience and presented solution to IT groups like Business, Vendors and Operations. Certifications-Salesforce Certified AdministratorSalesforce Certified Platform Developer ISalesforce Certified Accredited Process AutomationSalesforce Certified AI Associate

Listed skills include Crm, Javascript, Salesforce.Com, Salesforce.Com Administration, and 5 others.

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  Anna University Chennai

  Electrical And Electronics Engineering