Abraham Herrera Email & Phone Number

Guadalupe, N.L., Mx

Austin, Tx, Us

Skills:Customer Interaction: Skilled in effectively communicating with clients to understand their needs, providing clear guidance, and resolving issues promptly. Consistently deliver a high level of customer service, ensuring satisfaction and building strong relationships.Time Management and Prioritization: Adept at managing multiple tasks simultaneously while meeting strict deadlines. Prioritize support requests based on urgency, ensuring timely resolution and minimizing downtime for clients.Financial Expertise: Extensive knowledge in financial processes, including:Accounts Payable: Handling payment processing, managing invoices, and resolving discrepancies.Accounts Receivable: Processing cash receipts, generating invoices, and managing aged receivables.General Ledger: Performing manual journal entries, maintaining fiscal calendars, and running reports.ACH and Bank Statements: Coordinating ACH transactions, reconciling bank statements, and ensuring accurate financial records.Cash Receipts: Managing incoming payments, applying cash receipts, and updating financial systems.Service Contracts: Administering service agreements, ensuring compliance with terms, and addressing customer queries.Problem-Solving Under Pressure: Maintain composure in high-pressure situations, swiftly addressing issues to ensure minimal impact on operations.Proactive Communication: Facilitate open communication with cross-functional teams, ensuring seamless collaboration and efficient issue resolution.