• Advising medical practice clients regarding coding for telehealth services. Entails writing and updating guidance material on the company website and preparing presentations for webinars presented to medical practitioners.• Coding surgical procedures for a plastic surgery client. • Coding endoscopic procedures for a gastroenterology practice client.

• Coded procedures and diagnoses, generated claims for outpatient services performed by four podiatry practices, using Greenway Prime Suite software (approximately 250 claims per week). • Coded therapeutic and diagnostic procedures and diagnoses, generated claims for inpatient services performed by a gastroenterology practice (approximately 100 claims per week). • Reviewed office visit notes and operative reports to determine or verify procedure and diagnoses codes, demonstrating an understanding of anatomy and medical diagnoses. • Interacted with medical practice clients to resolve coding/billing difficulties, proposed corrective actions and resolved insurance denials.

• Coordinated the revision of instructional/utilization documents governing multiple laboratory equipment, resulting in thorough and comprehensible instructions. Coached document authors, providing frequent feedback, ensuring milestone were met throughout the document approval process.• Regularly reviewed QC laboratory testing records of my colleagues to affirm the accuracy of recorded data and associated calculations, locate errors and suggest corrections.• Performed routine execution of the QC analytical methods for pharmaceutical product release.

• Developed and validated analytical laboratory methods used for evaluating clinical skin substitute.• Wrote validation protocols and reports, analyzing and compiling laboratory results.

• Served as the QC department trainer for conducting formal failure investigations (i.e., failure of pharmaceutical production batches to meet acceptance criteria for release to the clinic). • Served as the QC liaison with the IT department for transitioning the procedure to investigate out-of-specification test results from a paper system to a computer-based system.

• Initiated and managed an environmental monitoring and cleaning program for the QC bioassay laboratory and wrote the associated SOPs as well as bimonthly status reports to management.• Organized the validation of QC testing methods, including strategizing, writing and executing protocols, recording and analyzing results and writing validation reports.