Abraham Mitchell Email & Phone Number

Groveland, Fl, Us

Groveland, Fl, Us

Responsibilities:Drives a positive customer experience by building relationships and providing solutions to their needs.Leads a team of 5+ Consultants, Senior Consultants, and Designers as well as a Consultation & Design SupervisorEmpowers Consultants, Senior Consultants, and Designers to drive a world-class consultative customer experience through enablement of the direct to customer (D2C) strategy in their location and throughout the micro-market.Grows the customer portfolio through coaching, developing, and validating engagement plans for acquisition, frequency, and retention.Drives adoption, usage, and proficiency of customer relationship management (CRM).Maintains a broad scope of knowledge in technology products and services, advanced relationship skills, CRM, and people development skills.Supports the premium business through coaching complex selling, process management, upskilling employees, and customers' private data management.Enhances service delivery by growing C&D skills and monitor training and certifications.Partners locally with vendors on training opportunities, particularly in premium home theater and premium appliances to drive market D2C performance.Analyzes performance indicators against premium business strategies and goals.Facilitates growth while driving company priorities and determining localized strategies.Develops meaningful partnerships with Best Buy for Business, Services, and other teams to maximize customer experience.Utilizes data, analytics, and local insights to define customer share and identify market opportunities.

Responsibilities:Drives a positive customer experience by building relationships and providing solutions to their needs.Validates that third-party partners are meeting or exceeding expected service level agreements (SLA).Develops areas of action plans to overcome performance gaps.Facilitates the training of third-party logistics (3PL) market managers in individual and group environments.Acts as centralized escalation and day-to-day management point and of contact for all third-party partner escalations.Creates consistency in service execution, ultimately protecting and growing the brand.Provides teachable point-of-view for new processes, procedures, business segments, and areas of focus.Acts as centralized escalation and day-to-day management point and of contact for all third-party partner escalations.Analyzes business trends on a daily, weekly, monthly basis.Validates that necessary licenses and permits are obtained to properly fulfill work without risk of disruption to business.Validates that work orders are being managed and updated by third-party providers in a timely fashion.

United States

Responsibilities:Drives a positive customer experience by building relationships and providing solutions to their needs.Empowers Consultants, Senior Consultants, and Designers to drive a world-class consultative customer experience through enablement of the direct to customer (D2C) strategy in their location and throughout the micro-market.Grows the customer portfolio through coaching, developing, and validating plans for acquisition, frequency, and retention.Drives adoption, usage, and proficiency of Customer RelationshipManagement (CRM).Maintains a broad scope of knowledge in technology products and services, advanced relationship skills, CRM, and leadership development skills.Supports the premium business through coaching complex selling, process management, upskilling employees, and customer's private data management.Analyzes performance indicators against premium business strategies and goals.Develops meaningful partnerships with Best Buy for Business, Services, and other teams to maximize customer experience.Utilizes data, analytics, and local insights to define customer share and market opportunities.

Responsibilities:Be an expert in your respective department and apply holistic knowledge to drive profitable outcomes.Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience.Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.Motivate, coach, recognize, and performance manage employees to reach their full potential.Resolve complex customer issues.

Responsibilities:Drives a positive customer experience by building relationships and providing solutions to their needs.Creates and sustains positive customer and employee experiences.Drives localized customer and employee strategies and shares trends with the Sales Manager.Identifies opportunities in their store to improve the customer and employee experience.Leads efforts to maximize or course-correct results.

Boca Raton, Fl

Job Description- Provide insight to the Geek Squad Manager related to Precinct P&L analysis, overall performance and action planning. - Motivate, inspire, and coach behaviors that lead to an exceptional client experience. - Ensure Agents are knowledgeable and proficient at presenting appropriate service and product offerings. - Assist the Geek Squad Manager to recruit, hire, and retain a diverse Agent workforce.What I Actually did- Worked employees schedules- Provide insight to the Geek Squad Manager related to Precinct P&L analysis, overall performance and action planning. - Motivate, inspire, and coach behaviors that lead to an exceptional client experience. - Ensure Agents are knowledgeable and proficient at presenting appropriate service and product offerings. - Assist the Geek Squad Manager to recruit, hire, and retain a diverse Agent workforce.- Monthly and weekly 1 on 1's development planning with employees- Coaching and training - Executing business strategy

Boca Raton

Boca Raton, Fl

- Handle day-to-day cash functions- Back office function such as: Smart count, Order Review, Price Changes, etc…- Bring leadership to the team members- Support to the store manager communicating task from him/her- Coaching - Vendors - Ordering - Acting Store Manager when Store Manager not present- Certified Pharmacy Technician

Information Technology

Accounting