Client Relationship ExperienceStrategic clients supported in last 6 years include TXU Corporation ($300M + annual revenue) and Warner Brothers ($100M + annual revenue), • Developed and managed towards achieving excellent client relationship • Assisted customers in developing and understanding the business transformation process• Responsibilities included addressing contract interpretation and resolving issues• Led all contract negotiations with client executivesAccount & Client Financial Controller ExperienceExperience in complex global multiyear deals which included services offering in application management, infrastructure management and business process outsourcing. Responsibilities include managing accounting teams in Europe, North America, and India, developing the monthly forecasting and developing 5-yr strategic plans • Set up the account financial structure for complex multi tower deals that help deliver to the point of sale approved solution• Planning and forecasting helped reduce annual expenses ranging from $20M - $180M depending on the construct of the deal• Successfully met quarterly and annual internal and external audit compliance and ad hoc audit requests Financial Planning and Analysis ExperienceAs the Business Unit Controller the responsibilities included managing the P&L for the business unit and the accounts helping deliver or exceed the annual budgets• Responsibility included budgeting and development of the long term outlook for Business Unit with total revenues of $1billion• Coordinated the budgeting process with all accounts and delivery centers in US and CanadaBusiness Planning and Strategy ExperienceExperience in developing the inorganic growth strategy and the integration of acquisition • Led an effort in developing acquisition candidates with detailed analysis of the strategic fit and integration strategy, • Managed integration of the procurement platform business acquired in Europe

Responsibilities included developing the call center budgets and forecasts and conducting highly sophisticated operational and financial analyses that identify ways to improve efficiencies and drive bottom-line results.• Participated in the development and implementation of the 10-yr., $3.5 billion Capgemini Energy L.P strategic initiative. This was an industry leading business transformation initiative that helped position TXU for future growth and also offer better customer service, improve TXU’s competitiveness, and reduce annual operating costs by $175mm. • Developed a comprehensive plan to improve service levels for the customer care operations. Response times improved by 85%, and improved customer experience• Led and obtained approval for setting up a new call center. Project responsibility included due diligence and cost analysis for new site in Texas.• Developed and implemented key performance indicators for the customer care operations allowing senior management to focus on managing customer experience and motivating employeesAlso worked as a MBA Associate program is a highly selective management development program at TXU designed to expose future leaders to TXU’s various business units, worked in Retail Finance & Strategy, Corporate Treasury, and Corporate Strategy &Business Development departments. Responsibilities included:• Retail Finance & Strategy• Corporate Finance• Corporate Business Development and Strategic Planning