Abraham Alvarez Email & Phone Number

Rancho Cucamonga, CA, US

• Oversee onboarding, offboarding, and promotions for Users, ensuring seamless transitions.
• Provide support to the Service Desk, handling tier 2 support and actively participating in various projects.
• Collaborate with System Administrators on Active Directory projects, contributing to streamlined operations.
• Proficient in PowerShell scripting, implementing process improvements, and running scripts for enhanced efficiency.
• Manage the O365 Exchange server, making necessary changes to optimize functionality.
• Assist with Citrix VDI updates, ensuring the smooth operation and security of virtual desktop infrastructure.

• Lead and a team of 12 IT professionals.
• Oversaw and coordinated IT projects from initiation to completion.
• Managed and implemented a network infrastructure while overseeing the configuration and maintenance of servers and systems.
• Implemented and enforcedsecurity policies and strategies for continuous improvement and efficiency.

• Provided mentorship, training, and professional development opportunities to 6 IT Sergeants, fostering a skilled and cohesive team.
• Contribute to the development of IT strategies aligned with military objectives, ensuring technological support for mission-critical operations.
• Implement and enforce security protocols within military IT systems, safeguarding sensitive information and ensuring compliance with military standards.
• Collaborate with military commands and units, understanding their IT requirements, and aligning technology solutions to support mission success.

Arlington, Virginia, US

• Advised senior military leaders, locally and globally, on IT policies, procedures, and best practices, leading to successful technology implementation, improved cybersecurity measures, and regulatory compliance
• Provide expert guidance on signal operations, including communication protocols, encryption methods, and radio frequency (RF) communications.
• Develop and implement tactical communication plans, ensuring effective and secure communication in various military environments.
• Assess new communication technologies, recommend their integration into military operations, and ensure compatibility with existing systems.
• Provide on-the-ground support during military operations, troubleshooting communication issues, and ensuring seamless communications to support mission success.

Arlington, Virginia, US

Arlington, Virginia, US

Arlington, Virginia, US