Ann Abraham Email & Phone Number

Texas, United States

Austin, Texas, Us

Lewisville, Texas, Us

MISSIONOur organization’s mission is to serve the Lewisville, TX and North Texas community by addressing two very basic needs: FOOD and SHELTER. We accomplish this mission by individual projects that strive to assist those struggling with these two needs. *OCTOBER: We rehab homes for seniors, veterans, those disabled and in need *APRIL: We raise money for the North Texas Food Bank through our #For1Meal CampaignAs of October 2020, we have rehabbed the exterior of over 40 houses and completed several community projects (park cleanup, tree planting etc...). Click on our video below to see what we are about!

Plano, Texas, Us

Plano, Texas, Us

*Administer identity and security access across the enterprise for both individuals and applications/services through multiple systems and platforms. *Support Identity Management products and databases including the Cyberark Privileged Access Management product (PAM), and manage password policies for users and service IDs*Work closely with Audit and Compliance teams to provide samples of evidence that the company is complying with Sarbanes-Oxley as well as working with the Legal team by performing eDiscovery as required for litigation and loss prevention*Train new members of the team both domestic and international (India), regarding work policies, service level agreements as well as managed offshore work to better meet the customers deadlines. Created monthly metrics to share with management and team members for process improvement

Dallas, Texas, Us

*Supported company mainframe platform using RACF tools and commands, helped with the designand architecture of RACF DB2 *Worked closely with the z/OS and Database Administration teams to create new mainframe servers *Documented, created run books, and trained individuals on how to support the company'smainframe

New York, New York, Us

*Administer user account profiles on Top Secret and Vanguard IBM utilities and RACF mainframeswhile maintaining a high quality of work as well as training domestic and international peers (Hungary)on these systems. *Provide technical support to employees throughout the company who use mainframe platforms aswell as backup assistance to the Information Security Support Group. *Administer and troubleshoot user account profiles on HR employee databases, perform riskassessments and facilitation in the conversion of Associate Legacy employee ids to standard Citigroupidentification.

New York, New York, Us

*Spearheaded several company wide projects, including email re-branding for 90,000+ customerswithout interruption of service, formulated reports for other departments to use in their riskassessments, and organized the conversion of Legacy Associates employee ids to standard Citigroupidentification. *Continuously updated and maintained multiple HR databases holding crucial and highly sensitiveemployee records without supervision as well as conducted risk assessments on the databases. *Provided customer service throughout the company by troubleshooting and assisting users withemployee id and access issues.

Master'S Degree, Dispute Resolution And Conflict Management

Bachelor'S Degree, General Studies (English, Political Science, Sociology)