Abraham Diaz Email and Phone Number

• Served as first point of contact for managers, supervisors, and employees, to provide advice, coaching and support on HR fundamentals and employee related questions.• Created trust with employees by investigating every situation and following up until situation was resolved.• Recruitment/Sourcing for job openings, post job opening, phone screens and participated in local Job fairs• New hire on-boarding- conducted orientation of new hires including I-9 compliance and pre-employment screening (background check/drug screening)• Experience with Peoplesoft• Explain policies and procedures to all employees • Updated all compliance boards to meet all local and federal laws• Foster Employee engagement

• Recruitment/Sourcing for job openings, post job opening, phone screens and participated in local Job fairs• New hire on-boarding- conducted orientation of new hires• Coordinated community involvement events and store engagement events • Maintained Payroll by ensuring accurate time sheets and followed up with supervisors to ensure all requests were approved ( missing punches, vacation, personal day, bereavement, etc)• Updated all compliance boards to meet all local and federal laws

To Go Specialist• Provide exceptional customer service by greeting and welcoming, guests, and patrons.• Received payment, returned accurate change in POS system.• Answer Telephone calls and respond to inquiries or transfer calls.• Conduct Final check of food items prior to serving customers to ensure quality maintenance and accuracy.• Delegate task to other employees to ensure restaurant cleanliness.• Handle event related work including arranging large takeout orders and setting up tables and seating.Server• Took verbal drink and meal orders according to guest preference.• Serve high quality food and checked all orders to ensure quality maintenance and accuracy.• Performed side work during shift downtime including but not limited to rolling silverware, cleaning work station etc.Host• Provide exceptional customer service by greeting and welcoming, guests, and patrons.• Great Guest and seat them at tables or in waiting area.• Inspect dining room area to ensure cleanliness and proper setup.• Address and answer any questions or concerns regarding the menu and restaurant.• Inspect restrooms for cleanliness and restock supplies and clean restrooms when necessary.

• Administrative tasks including phone operator for 6 divisions and scheduling appointments for 13 designers using CRM• Brand Ambassador assisting all clients while in showroom

• Display strong product and customer knowledge in order to exceed sales goals• Manage floor activities regarding customer service, maintenance, cashier, and sales• Make sure that displays and mannequins encompass the company image and latest trends

• Coordinated community involvement events and store engagement events with HR Manager• Executed all new hire orientations including preparing all new hire information packets• New hire on-boarding including I-9 compliance and pre-employment screening (background check/drug screening)• Staffing/Recruitment –prescreening applicants and scheduling interviews as well as monitoring applicants through all stages of the process • Followed up with supervisors for completion of required training due, such as Blood Borne Pathogens, Managing Hazardous Materials, and specific Job Learning Plans within required timeframe. • Maintained Payroll by ensuring accurate time sheets and followed up with supervisors to ensure all requests were approved (missing punches, vacation, personal day, bereavement, etc.)• Updated all compliance boards to meet all local and federal laws