Abraham Idiahi Email & Phone Number

• Ensuring proper audit, inventory, and documentation of all field assets within assigned cluster.• Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of spares and monitor all spares utilization.• Managed supply levels, tracking inventory across multiple facilities to maintain alignment with requirements .• Liaise with Field Operations team, maintenance contractors and vendors, and prepare monthly reports on their activities for management's attention.• Increased supply efficiency by 19% through process improvement design and implementation.• Develop and implement project work plans and review as appropriate to meet changing needs and requirements

• Ensure adequate inventory of materials.• Responsible for asset conversion activities.• Responsible for spare parts management activities.• Carrying out activities as member of the scrap disposal.• Identification of non-moving items and items declared as obsolete, surplus and insurance spares as per user's request.• Reviewed and monitored inbound inventory, outbound shipments, and book adjustment transactions.• Supervised inventory control personnel to support correct goods management and achievement of performance goals.• Created databases and spreadsheets to improve inventory management accuracy

Lagos, Nigeria

• Analyze shipment logs.• Review timeliness of scheduled deliveries.• Track inventory levels in a timely manner.• Supervise and evaluate warehouse worker(s).• Accomplishes warehouse operations and organization mission by completing related results as needed.• Maintains safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.

Lagos

• Keep updated inventory records (including daily shipments).• Oversee storage of products, particularly of fragile equipment.• Maintain harmonious working relationship with Suppliers/Vendors within the buying parameters set by the company.• Forecast supply and demand to prevent overstocking and running out-of-stock (OOS).• At all times comply with Occupational Health and Safety requirements.• Comply with all aspects of the Standard Operating Procedures manual.

Lagos

• Attending to over 200 customers daily and resolving their issues• Solving of problems such as; unable to call, blackberry issues and unable to browse.• Capturing of customers request using SIEBEL APP.• Determines requirements by working with customers.• Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.

Ibadan

• Resolving of customers complaint using SADM, DMS, MINSAT etc.• Capturing of customers data using TAB7• Maintains call center database by entering information.• Keeps equipment operational by following established procedures; reporting malfunctions.• Updates job knowledge by participating in educational opportunities.• Answers inquiries by clarifying desired information; researching, locating, and providing information.

Lagos

• Tutoring of I.C.T related courses• Creating of extra-moral classes on programming and web designing.

Ebonyi

• Conduct community development services.• Serve as a mediator between Corpers and Local Inspectors

Kaduna

• Carried out voter’s registration and verification. • Carried out voter’s accreditation during election

Kaduna

• Attending to customers’ needs and promoting of sales

Hnd, Computer Science

Activities and Societies: Football

Pgd, Information Technology

Ond, Computer Science