With over 25 years of IT experience, I am a data-driven IT leader who provides technology leadership to the account management and delivery team at my current organization, a leading provider of data engineering, cloud computing, cognitive services, product development, infrastructure management, and testing solutions. I work with customers across various domains and industries, such as Microsoft Bing, M365, TEAMS, Security, Azure, and Ads, and ensure their satisfaction and success through agile methodology, business intelligence, data analytics, and compliance adherence.I also serve as a program management consultant at Microsoft, where I manage multiple projects and teams in the space of data engineering, content operations, content moderation, search relevance, network quality, and policy. I have a proven track record of building sustainable processes, championing across SDLC phases, and coordinating release schedules. I have a strong experience in working with a wide range of technologies, from open stack, e-commerce, big data, analytics, security certificate management, to AI and ML. I have earned multiple certifications, such as Microsoft, Certified ScrumMaster, and PMP, to enhance my skills and knowledge. I am passionate about diving deep into data, simplifying and optimizing processes, communicating effectively with different stakeholders, and building effective working relationships. My goal is to leverage my expertise and experience to deliver innovative and impactful solutions that create value for my clients and organization.