Currently leading the Business Management Product Team to empower merchants with insights and core features to enhance how they manage their customers, employees, and inventory. I'm also overseeing the rewrite of Clover's Customer Engagement suite of tools, enabling tailored loyalty and reward programs. My time spent leading the Growth Product Team resulted in a 3.5x commerce conversion boost and oversight of the team that rewrote the merchant application journey to reduce friction for SMBs.

Led payments and mobile platform groups to create compliance-driven solutions. Managed time & attendance team to deliver scalable time tracking solution for 99.9% on-time payroll processing and payment. Implemented career framework for product managers. Focused on customer needs and product excellence to drive innovation and growth.

Drove a 68% and 30% YoY increase in TV Everywhere video starts for brands like USA, SYFY, Bravo, E!, and Telemundo. Established a new organization for Peacock platform, focusing on acquisition, payments, account management, and authentication. Mentored product managers to increase ad revenue through product lifecycle guidance, roadmap creation, and analytics analysis.

Created and executed a comprehensive vision for the mobile platform, resulting in an order volume conversion increase to 24% and 42% increase in revenue on both iOS and Android. Improved app store ratings from 2.0 to 4.5 and increased daily downloads by 245%. Successfully designed and launched features for laundry vertical, increasing repeat orders by 12x.

Successfully launched a new subscription product offering for Bigstock, resulting in $7.9M in revenue and 10,000+ active users in the first year. Increased free trial acquisitions by 34% through rigorous A/B testing, resulting in $250K increased annual revenue, while building brand confidence and awareness. Led programs to improve subscription product offerings and features, increasing 1st month retention from 56% to 67%.

Led multiple business streams focused on campaigns in the entertainment and cardmembers industries, including user-generated content, live-stream concert events, curated social discussions, and mobile applications. Created an innovative butterfly generating platform for Coldplay that gathered over 80,000 submissions, resulting in the compilation of hand-picked butterflies that were shown at an album release concert in Spain.

Successfully led cross-functional teams to deliver impactful results in software development and data analysis. My expertise in managing software development teams, including web applications and handheld devices, has led to 30+ product iterations and increased user acquisitions for early literacy intervention in K-3 education. I have also effectively managed research and analytics teams to drive key data insights for customer data analysis, resulting in reconfigurations of assessment and instructional recommendation measures.

Led the global implementation of SAP Clarity and Business Intelligence, providing global spend visibility to companies across North America, Latin America, Asia Pacific, and Europe and resulting in $3MM in savings. I also served as the product lead of a corporate-wide council to create a road map for a procure-to-pay solution, identifying end-user interface enhancements, back-end system synergies, and integration requirements with legacy solutions. Additionally, I led the procure-to-pay team for Pfizer Consumer Healthcare's integration into Johnson & Johnson, achieving synergy savings of $20MM through full implementation of core systems, business solutions, system configurations, business processes, change management, and training initiatives.