• Regional talent manager for 30 sites in México and LATAM. Responsible to drive and implement business level talent optimization initiatives and processes to align all talent, inclusion & culture aspects regionally. • Internal performance & succession consultant for regional HR leads/plant managers and leadership coach for key talent across the company to identify proper IDPs.• ED&I regional champion (internal campaigns).• Americas regional lead responsible to successfully deploy the new business model to plant managers and CI leads (~60 locations).• Talent Pipeline as an outcome from Talent Reviews, providing key HiPos from each location and setting meetings to guide them to create their own IDP according to career expectations and business needs. Achievement: working with TA to implement an internal moves process with specific SLA to provide valid and potential successors to be included in the selection process.• Performance Management: Analytics based on number of High and Low Performers; recommendations on next steps for each; Identification of gaps in the overall process (training for HR and Managers, feedback for Managers in calibration meetings).• Developed an English Language Program: Global contract with EF and Regional Deployment; Mexico and LATAM served as internal benchmark for proper deployment (target audience, selection process, reporting, overall guidelines, and communication). Monthly Users: ~40.

• Talent manager for 17 manufacturing plants in Mexico, supporting 2 locations in Brazil and 1 in Argentina.• Support in processes such as Performance Management, Talent Review & Succession Management plans (9-Box & Talent Pipeline)• Regional host and trainer for local & global leadership programs developing +200 frontline leaders in LATAM.• Talent projects development & deployment.• Regional internal communications lead & regional support for branding guidelines and responsible for communication projects and internal campaigns (ED&I, culture, core values, health).• Successfully developing the OneTenneco approach across México’s plants.• Regional Lead of Global Leadership Program "The On-Ramp" (Mexico, Argentina & Brazil); acted as Host and Facilitator; content adaptation & translation into local languages; coaching for internal facilitators (managers and above); +200 Graduates (2020-2024).

Talent Management lead for 9 manufacturing plants in Mexico. Talent Review Delivery based on 9-Box; Performance Management; HiPos Development Plans Identification.Training Program deployment for all locations in Mexico: Local alignment; vendor negotiations; schedule and follow-up for each venue; courses management via the internal LMS. Increase of +300% of training hours.Selection Center for Graduates Champion (event logistics & organization; interviews with potential and finalist candidates; program local administrator; planning & communication).Country Certified Internal Facilitator: Leader's Orientation; Coaching for Peak Performance; Communication for Leadership Success; Your Leadership Journey.Internal Communications Consultant; Diversity & Inclusion Program lead for Training and Communications initiatives.

Training management (HC: 250); Global LMS support for other Federal-Mogul locations within Mexico (15 plants); Training Needs Assessment; In-house Training scheduling, coordination and vendor identification; Certified Faculty for DDI courses (Communication, Coaching, Leadership). 
KPIs and Training policies implementation, for both internal and external courses. 
Internal Communications area implementation: Corporate Identity project (design and local adaptation for printed and electronic materials), coordination and execution for new signage for corporate offices, workspaces, common areas and warehouse, based on corporate branding and aligned with strategic goals. 
Design, adaptation, update and content identification for electronic Internal Communications board; New channels development for communication within the company; Responsible for internal campaigns deployment.Corporate events organization: End of year celebration, Service Awards, Federal-Mogul Kids, Recognition and Motivational events for employees (among 30 to 250 people).Budget management for Training, Internal Communications and Personnel Activities (3+ million per year). 
Climate survey coordination within all plants and the corporate office (4,674 surveys, which represent 80% of the HC): Internal Communications; logistics alignment with the HR managers for each location; POC with vendor. As a result, the company achieved, for the first time, the 24th place in Expansion’s list for Best Places to Work for in Mexico, in the category for companies with more than 5,000 employees.

- Responsible for Training area.- Personnel Administration.- Event planning: Anniversary recognition; holiday/festivities; corporate; others.- OD activities.- Budget administration for both Training and People initiatives.

- Training Coordinator:1. Creation and implementation of Training Area from scratch: Policies, metrics, Training Program Calendar.2. Training Needs Detection based on interviews with company’s Directors.3. Classroom courses logistics (materials, invitations, courses evaluations, monthly and quarterly reports).4. Contact and negotiation with external vendors.5. Training Annual Budget management.6. Annual Training Seminar organization.7. Reports directly to HR Manager and Company’s President.- Internal Communication Coordinator:1. Event planning (welcome kit, birthdays, theme based celebrations).2. Composing and sending of both electronic and printed messages for company.3. Responsible of recognition program: Outstanding Contributor.4. Negotiation with vendors in order to gain employee’s benefits (visual care campaign, TDU card, restaurants, among others).5. Trainee Program administrator (The Wheel Program): selection, interviews and career follow up for 4 participants. Coordination with several company areas in order to set objectives and performance evaluation for the Trainees.

Training administration for Mexico's officeLogistics of local courses and management of the internal LMS, helping users with tool support and local organization of global coursesPersonnel training management, including professional development/technical courses and English classesMonitoring internal and external certifications (PMP, ITIL, CMMI, MIT)Instructor of the courses Coaching in the Workplace, Leadership Skills for New Supervisors and Leaders WindowResponsible of Internal Communication area, creation of the annual plan, checking and sending e-mails about new joiners, promotions, training, birthdays, etc. All based on the company's branding Organization of internal events (Community, Children's Day, Promotion Seminars)Support for Corporate Citizenship activitiesFacebook and Twitter accounts management for Accenture's Training areaComposing and sending electronic NewslettersCreation and tracking of internal campaigns (Core Values, public safety and health lectures, Súper Empresas para trabajar en México)Contact with PR Agency for internal benefits at no cost to the companyMaintenance for New Joiners program (Portal updates, Newsletter, promotional gift to the company)Creating and maintaining Human Resources' Share Point, which serves as a repository for documents and an overview of each area in HRPreparation and monitoring of online assessments of satisfaction and effectiveness for local coursesContact with internal and external vendors

Customer Service: bank operations such as balance inquiry and movements, as well as transfers between accounts or investments. The service offered in this department requires the management of information on checking accounts and credit cards.Supervision of 15 telephone operators: Control of a group of operators, as well as advice and coaching on any problems they may come up during their calls with customers.Monitoring for the Quality Department: This department is responsible for monitoring the quality of service that operators of the Call Center have for the customer. It requires the mastery of information and procedures for proper evaluation of this service.Call Center's Internal Bulletin: fortnightly newsletter that collects information necessary for operators to keep up with product innovations and / or services provided by the bank. Design, drafting and review.

Customer Service: Helping customers and cash management. Later I had the opportunity to be one of the assistant managers of the store, where, in addition to the above activities, I was in charge of 10 employees, store administration, monitoring and receiving product, among others.