Otieno Abraham
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Otieno Abraham Email & Phone Number

Client support at Greenlight Planet
Location: Nairobi County, Kenya, Kenya 5 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Greenlight Planet
Role
Client support
Location
Nairobi County, Kenya, Kenya
Company size
975 employees

Who is Otieno Abraham? Overview

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Quick answer

Otieno Abraham is listed as Client support at Greenlight Planet, a company with 975 employees, based in Nairobi County, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Otieno Abraham.

Otieno Abraham previously worked as Social media Executive at Greenlight Planet and Customer Engagement Executive at Greenlight Planet. Otieno Abraham holds Diploma, Hospitality Administration/Management from The Co-Operative University Of Kenya.

Company email context

Email format at Greenlight Planet

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Greenlight Planet

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Profile bio

About Otieno Abraham

I am an experienced customer support advocate with a proven track record in providing exceptional customer service, agent support, and administrative assistance in call center environments. With nearly five years of experience in this field, I am dedicated to ensuring a positive customer experience by diligently adhering to process compliance and providing strategic support. As a gatekeeper, my ultimate goal is to ensure that every customer interaction ends with a smile and a positive impression. My extensive background in customer experience, engagement and hospitality services equips me with the versatility to excel in various contexts. You can trust that I will maintain a high level of excellence and confidentiality in all my endeavors, meeting the expectations you have for exceptional performance.

Current workplace

Otieno Abraham's current company

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Greenlight Planet
Greenlight Planet
Client support
chicago, illinois, united states
Website
greenlightplanet.com
Employees
975
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Company profile
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5 roles

Otieno Abraham work experience

A career timeline built from the work history available for this profile.

Social Media Executive

Current
Greenlight Planet

Nairobi County, Kenya

▶️ Roles and Duties✦Customer Engagement: Respond to customer inquiries and messages on social media platforms, enhancing their experience with Sun King products and services.✦Issue Resolution: Address and resolve customers’ product-related issues promptly and effectively.✦Lead Conversion: Follow up on incoming leads from social media channels, working to.

Jun 2024 - Present

Customer Engagement Executive

Greenlight Planet

Nairobi, Kenya

▶️ Roles and Duties✦Implementation and onboarding of customers that further existing account adoption and identify new business opportunities within assigned accounts.✦Manage new account assignments.✦Act as primary point of escalation for team member’s account issues.✦Maintain a close working relationship with field business teams in support of customers.

Sep 2022 - May 2024

Non-Voice Customer Support Executive

M-Kopa

Nairobi, Kenya

  • ▶️ Roles and duties
  • Working on escalated tickets to the non-voice channel.
  • Handling over 350 daily customer inquiries via live chats, consistently exceeding targets.
  • Troubleshooting and assist resolve customer technical device issues.
  • Documents all customer interactions via tickets creation on inquiry.
  • Assisting the first Line with administrative tasks inquiries and records.
Aug 2021 - Sep 2022

Customer Service Executive

M-Kopa

Nairobi, Kenya

  • ▶️ Roles and duties:
  • Answering questions about a company's products or services, via calls, Emails, and Messages in limited cases.
  • Processing orders and transactions.
  • Resolving issues and troubleshooting technical problems.
  • Delivering information about a company's offerings on inquiries.
  • Providing proactive customer outreach among others as assigned by my direct supervisor.▶️ Key Contributions & Results✦ Maintained customer experience levels within the quality standards stipulated.✦ Handled objections.
Feb 2021 - Jul 2021

Customer Care Agent

Gainventures Kenya Limited

Nairobi, Kenya

  • ▶️ Responsibilities and Tasks:
  • Addressing customer inquiries through telephone, email, and messaging channels.
  • Effectively resolving customer complaints via both calls and messaging platforms.
  • Providing customers with comprehensive product and service information by explaining procedures, responding to queries, and furnishing relevant details.
  • Recognizing and escalating high-priority issues when required.
  • Ensuring timely follow-up on customer concerns.
Feb 2020 - Jan 2021
Team & coworkers

Colleagues at Greenlight Planet

Other employees you can reach at greenlightplanet.com. View company contacts for 975 employees →

AM Adnan Mohamed Adnan Mohamed Colleague at Greenlight PlanetMombasa County, Kenya, Kenya View → EU Emeka Umeibe Emeka Umeibe Colleague at Greenlight PlanetContact Info, United States View → KN Karuna Nidhan Karuna Nidhan Colleague at Greenlight PlanetPatna, Bihar, India, India View → OA Oludolapo Adeniyi Oludolapo Adeniyi Colleague at Greenlight PlanetBristol, England, United Kingdom, United Kingdom View → EP Elan Patton Elan Patton Colleague at Greenlight PlanetIndia, India View → RG Rahab Gikonyo Rahab Gikonyo Colleague at Greenlight PlanetNairobi County, Kenya, Kenya View → AB Abisola Bukola Abisola Bukola Colleague at Greenlight PlanetLagos, Lagos State, Nigeria, Nigeria View → HS Hemant Saini Hemant Saini Colleague at Greenlight PlanetUttarakhand, India, India View → FN Freda Ndaru Freda Ndaru Colleague at Greenlight PlanetMukono, Central Region, Uganda, Uganda View → WA Winnie Anyango Winnie Anyango Colleague at Greenlight PlanetNairobi County, Kenya, Kenya View →
2 education records

Otieno Abraham education

Diploma, Hospitality Administration/Management

The Co-Operative University Of Kenya
FAQ

Frequently asked questions about Otieno Abraham

Quick answers generated from the profile data available on this page.

What company does Otieno Abraham work for?

Otieno Abraham works for Greenlight Planet.

What is Otieno Abraham's role at Greenlight Planet?

Otieno Abraham is listed as Client support at Greenlight Planet.

Where is Otieno Abraham based?

Otieno Abraham is based in Nairobi County, Kenya, Kenya while working with Greenlight Planet.

What companies has Otieno Abraham worked for?

Otieno Abraham has worked for Greenlight Planet, M-Kopa, and Gainventures Kenya Limited.

Who are Otieno Abraham's colleagues at Greenlight Planet?

Otieno Abraham's colleagues at Greenlight Planet include Adnan Mohamed, Emeka Umeibe, Karuna Nidhan, Oludolapo Adeniyi, and Elan Patton.

How can I contact Otieno Abraham?

You can use AeroLeads to view verified contact signals for Otieno Abraham at Greenlight Planet, including work email, phone, and LinkedIn data when available.

What schools did Otieno Abraham attend?

Otieno Abraham holds Diploma, Hospitality Administration/Management from The Co-Operative University Of Kenya.

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