Abraham Wong Email & Phone Number

I am a loyal success-driven IT professional who genuinely enjoys helping people as well as learning and teaching new skills. I believe everyone has something to offer, we just must find that connection or opportunity with them. I have an incredible amount of patience as well as effective communication skills, which allows me to work well with individuals and teams from all backgrounds. I am fascinated by the sheer amount of knowledge that is shared among this community. Every time I start a new project I can always find answers. Below are my core strengths and technology proficiencies based on my learning and experience:Core Strengths:• Customer service• Ticketing systems• Active Directory User Management• Office 365 Management• Windows deployment services• Web Development • HTML & CSSTechnology proficiencies:• Operating systems - Windows 7,10,11 Servers 2016,2019• Desktop Applications - Office 365 ( E1, E3, E5, admin portal)• Virtualization - Hyper-V, VMware, VirtualBox• Remote/Shadowing - Zoom, AnyConnect, Microsoft Teams, TeamViewer• Security - Windows Firewall, Windows DefenderIn addition to my daily work, I keep myself up to date with new technologies through courses, books, blogs, social media, and building simulations in my home lab.