Provided comprehensive operational support to ensure seamless execution of high-profile cricket matches and public events at the iconic Kia Oval stadium, contributing to a world-class experience for spectators and stakeholders.Demonstrated versatility and a solutions-oriented approach by assisting with a wide range of tasks, including stage setup, equipment logistics, venue preparation, and receiving deliveries, ensuring operational readiness and adherence to stringent standards.Collaborated effectively with cross-functional teams, exhibiting strong communication skills, attention to detail, and a commitment to excellence in delivering exceptional service and maintaining the prestigious reputation of Surrey County Cricket Club.

Served as a frontline ambassador and first point of contact for an average of 25,000 spectators per match, ensuring a warm welcome and efficient crowd management at one of England's premier cricket venues.Collaborated effectively with a team of stewards and security personnel to maintain a safe, family-friendly environment while enforcing venue policies and addressing any potential issues or concerns.Demonstrated exceptional customer service skills, problem-solving abilities, and composure in high-pressure situations, contributing to the overall positive experience for patrons attending international and domestic cricket matches.

Provided comprehensive administrative and operational support to the Director overseeing a premier 850-capacity events venue, ensuring seamless execution of high-profile functions through meticulous planning, coordination, and attention to detail.Facilitated cross-functional collaboration between the Director's event management and property development ventures, effectively managing documentation, correspondence, and stakeholder communication to drive productivity and informed decision-making.