Abraham Garcia Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

responsible for maintaining and improving gas abatement scrubbers at Semiconductor Field•responsibility to maintain and serve high-quality repairs to the equipment•strong focus on quality workmanship crucial to success in this position•working in a cleanroom environment with necessary PPEs•Work with technicians and engineers to finish PMs for scrubbers•PM, troubleshooting, repairing, cleaning, etc-troubleshooting on vacuum pumps, abatement, gas and chemical delivery systems to maintain and increase revenue for both service and sales divisions.Participates in site safety programs to create a zero-hazard environment.Works professionally and develops customer relations.Demonstrates ability to understand detailed electrical schematics and mechanical drawings.Understands and adheres to all site fab and Subfab protocol requirements.Comprehends the use of test equipment including various test meters, hand tools

Austin, Texas, United States

-maintain 95% and above quality/metrics-maintain high attention to detail, proof reading, corrections, and realworld time service-provide exceptional caption service for our customers

Austin, Texas, United States

-Excellent communication (verbal and written), facilitation, and interpersonal skills-Passion for ensuring a world class user support experience-Quick learner and adaptable to learn new processes, concepts, and skills-Excellent organizational and time management skills-Strong attention to detail, results-oriented, self-directed, and inquisitive-Ability to work collaboratively and independently while managing multiple projects, assignments and/or responsibilities-Ability to remain neutral and review work as defined by policies and procedures and keeping personal bias aside

Austin, Texas, United States

Duties & responsibilities-Determine coverageDetermine liability (who’s at fault for the damages)Interview customers, claimants, and witnessesPartner with appraisers/estimators to manage vehicle repairsNegotiate with customers and other insurance carriers and resolve claims

Austin, Texas, United States

• Provide quality risk review service and consistently meet KPI’s and SLA targets while always focusing on resolving cases efficiently and utilizing time productively• Identify and help minimize the risk posed by fraud patterns and trends• Assist users with risk process workflows• Identify, recommend and implement process improvements• Communicate relevant information on a timely basis to Senior Agents & Team Leads and escalate issues or complex delivery items when required• Professional interaction and communication, both within the Accenture organization and with client contacts.

Austin, Texas

• Serve as an advocate who has a passion for helping the user community in Community Operations• Demonstrate critical thinking and attention to detail to review content while complying with existing policies, procedures and community standards• Process and review accounts that have been flagged for review of potentially sensitive content to ensure there are no violations of policies• Understand and remain up-to-date with defined client policies and guidelines while resolving inquires• Demonstrate speed, agility, critical-thinking, and problem-solving skills in work and an ability to ramp up quickly• Demonstrate ability to research data of various sources in applying policy • Consistently meet daily operations and weekly target business metrics• Fulfill vendors base productivity and quality requirements

Austin, Texas Area

• Passionate advocate for the user community in Community Operations• Respond to user inquiries with high quality, speed, empathy, and accuracy• Develop and maintain understanding of customer Service Level Agreements and department’s product key performance requirements• Demonstrate a strong ability of problem-solving skills: including; systematic, strategic, and analytical capabilities • Develop and maintain knowledge of order entry, incident management and knowledge management tools, client information systems, and service desk procedures• Effectively analyzed and reported trends on data regarding suspected and identified potential bugs or hackers • Works with vendor team to develop and provide best practices and solutions for client facing issues• Consistently meet daily operations and weekly target business metrics • Fulfill vendors productivity and quality requirements

Austin, Texas Area

Field Service Technician essential functions:• Be passionate about focus for high quality photographs and results• Ability to be creative and analytical• Service designated routes of clients inventory• Collect standard features and options of each vehicle• Communicate with dealership management daily regarding which vehicles are photographed and online• Upload data and photographs collected to home office for distribution via proprietary software• Product up-selling and new business prospecting in surrounding areas

Austin, Texas Area

•Monitor the store for potential security risks and alarm function.•Protect against fraudulent activity by creating AP Alerts and reporting and documenting incidents properly when necessary.•Teach and coach store employees about the principles, standards and policies related to safety and crisis events and monitor their fulfillment.•Work with the Asset Protection Lead and others to resolve any hazards or compliance issues and investigate any employee or customer accidents.•Interact with customers and store employees to maintain a safe and profitable environment.

Austin, Texas

My primary role was:• Proactively develop qualified candidates through networking and generating leads by various sourcing methods whether social media or job-posting procedures.• Carefully evaluated prospects by interviewing, screening, and reviewing references to ensure prime candidacy. • Consistent persistence allowed me to build strong client relationships while my role required negotiating salary, problem solving, drawing contracts and great attention to detail.• Accountability for and of clients essential functions

Huntsville, Texas

• As Lead Grocery Replenisher / Stocker, I maintained the stores inner appearance and effectively communicated with all levels of management to ensure store needs were met and inventory was accurately managed. I assisted the Grocery Manager in placing orders and adjusting product information. Additionally, I set a high level of standard for customer service and support in accommodating our customers to ensure their satisfaction with our company.

Conroe, Tx

• Essential functions were to provide excellent customer service and knowledge about various products we advertise to customers. I also cashier and assist customers in purchases and returns of products.

Conroe, Tx

• Maintained safety protocol when working around oil and gas while being a spotter for operators on machines.

Mcallen, Texas Area

• Provided excellent customer service and handled high volume cash flow as a cashier. I gained extensive experience in operations for the seafood, grocery department and stocked merchandise, unloaded warehouse trucks, priced products and conducted shelf-edge arrangement.

Mcallen, Texas Area

• Provided customer service and support to my clients. Managed and operated on Bank of America accounts such as credit cards and mortgages. I oversaw and managed a team of roughly ten individuals who would work with customers to bring accounts current whether it would be a forbearance program or a debt program to satisfy the account.

Pharr, Tx

• Oversaw individuals who took the G.E.D. I also assisted in secretarial duties and filing sensitive information of students.