Served more than 600 clients in 2016. Team coordination in overseeing mediation cases from intake to final sessions. Mediated cases and organized 20+ volunteer mediators for the Center, including cases for Alternative Dispute Resolution with the District Court of Maryland, provided parenting plan mediation for Circuit Court, prisoner re-entry, landlord/tenant disputes, small claims and community conflicts mediation. Planned events and training's, conducted outreach and helped recruit and train volunteers. Determined priorities. Built collaborative relationships with community partners. Responsible for accurate data collection and entry into the database system. Assisted with the development of project budgets and grant budgets, and helped ensure compliance with reporting requirements. Helped write grants, created donor appeal letters, thank you letters and recorded all donations. Orchestrated all fundraising efforts, event planning and donor development. Prepared workflow recommendations, worked with the Board, public officials and key organizations. Planned outreach events to increase awareness of the mediation program throughout the county and state.

Handled all aspects of the payroll system. Reorganized accounts receivables and payables for a non-profit including restructuring the chart-of-accounts. Maintained end-of-month ledgers, balanced monthly bank reconciliations and payables/receivables records. Re-designed and simplified office paperwork for clarity and ease-of-use in a 24/7 assisted living wellness clinic including spreadsheets, patient reports, nursing floor assignment duties, and special dietary menus. Created, updated and maintained confidential medical charts for new and current residents. Timely and courteous handling of resident requests, doctor appointments, and paperwork including physician documentation and medication management. Scheduled appointments, setup meetings and handled global travel arrangements for executives and seminar/meeting attendees.

Payroll - including federal and state taxesAccounts PayableAccounts Receivable - including mortgage payments and trackingRestructure the Chart of AccountsCritical Thinking SkillsWork with volunteer Board of Directors and Interim Executive Director.

• Re-designed and simplified office paperwork for clarity and ease-of-use in the 24/7 assisted living wellness clinic including spreadsheets, reports, daily floor assignment duties, and daily nursing assistant.• Answered and screened telephone calls for the delegating nurse and medication technicians.• Created, updated and maintained confidential medical charts for new and current residents.• Timely and courteous handling of resident requests, doctor appointments, and paperwork including physician documentation.

Initial point of contact and provided administrative support for Executive Director and Foundation Board of Directors. Supported and participated in the continuous assessment and improvement of fund development plans, grant writing processes, budgeting, public relations and marketing. Maintained the fundraising database, including adding and updating constituent information, processing donor gifts and pledges, recording event costs, and running queries and reports as needed. Planned and executed events, including contract negotiations, rentals/reservations for space, equipment, and vendors, room layout, document designs, menus, entertainment, and invoicing. Created spreadsheets and other methods of tracking financial information for events and meetings. Processed disbursement requests for invoices, travel and expense reimbursements. Accurately took and processed minutes, including board and committee meetings. Assisted in the creation, production and updating of all letterhead, brochures, displays, audiovisuals, semi-annual newsletter, and the annual report.

• Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews. • Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms. • Complied with accuracy standards while maintaining high production rates. • Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties. • Met weekly with supervisor to review and submit work, and receive additional instructions.

• Handled weekly payroll preparation and monthly report creation using Paychex® and Quick Books Pro. • Processed bank deposits and accounting reports using CHECKscan™ and Quick Books Pro. • Accurately entered time records into billing system for cost allocation to clients and payroll. • Merged billing data from Microsoft Excel into Word for preparation, editing and distribution of client invoices. • Created, edited, and typed various office documents and reports. • Designed spreadsheets and charts in Excel for various reports and information tracking using advanced functions. • Developed computerized archival record database of client accounting and tax documents for a paperless system. • Accurately processed business, individual and property tax returns and forwarded to clients for review and filing.

Wrote, typed and edited various types of documents including spreadsheets, reports, settlement papers, and internal and external standard correspondence. Tracked correspondence and task updates, posted payroll and reconciled accounting documents. Maintained end-of-month ledgers, balanced monthly bank reconciliations and payables/receivables records. Scheduled appointments, setup meetings and made global travel arrangements.

Point of contact for the Center with University System personnel, and all external parties. Organized meetings and events including seminars, advisory board meetings, and special projects. Negotiated contracts with vendors, hotels, restaurants and transportation companies using budget guidelines. Verified and processed invoices, travel vouchers and reimbursements following university procedures. Facilitated all contact with applicants, attendees and faculty/speakers scheduled for each seminar or meeting. Created a procedures binder, with graphics, for use in training new staff on all office and University processes. Handled the creation, printing and mailing of all marketing materials. Responsible for researching and ordering office equipment; supplies; and furniture. Maintained numerous databases including historical data of fellowship seminar attendees and various mailing lists.

• Supervised office operations for a staff of eighteen. • Researched and summarized complex grant opportunities and submission requirements. • Prepared and revised correspondence, charts, forms, and other materials. • Maintained calendars involving complex scheduling for/with senior management of corporations and academia. • Coordinated and scheduled meetings and all travel arrangements stateside and internationally. • Reviewed and approved all departmental invoices, reimbursements, and time records per University guidelines. • Served as liaison between advancement office and other university departments and locations.

• Received, recorded and acknowledged all gifts and pledges in Results/PLUS database, including computer entry of daily gift receipts, weekly preparation of transmittal forms, and Monthly financial reporting. • Handled all details of event planning including location, registration, scheduling, meals and room logistics. • Scheduled and confirmed volunteers for special events and school programs. • Maintained volunteer records including tracking hours, training schedules and quarterly reporting • Processed & distributed agendas and minutes for monthly Advisory Council Meetings. • Helped design and prepare bi-annual newsletter, including printing services and mass mailings. • Maintained the Center’s 2,500+ donor and prospect records using a relational database program. • Designed complex database queries to prepare lists, rosters and reports on an ad hoc basis. • Responded to requests for information by telephone, mail and e-mail.

I worked for a Professor of Environmental Science (Dr. Joel Baker) • Tracked and balanced all grant accounts for $2+ million in funding for several research projects. • Monitored and advised on the use of grant funds for scientific research projects. • Liaison for professor and graduate students with the Laboratory’s business office. • Researched and facilitated acquiring or renewing Visa documentation for foreign graduate students. • Wrote, edited, and typed various correspondence, reports, and grant updates. • Edited documents such as graduate theses, scientific articles for publication, and a 500+ page book for the EPA. • Planned and executed events locally and nationwide for scientific workshops and meetings, including location research, vendors, invitation designs, correspondence and travel arrangements for attendees. • Designed a web page specific to the department and the research being conducted. • Set-up and maintained bibliographic databases for several scientists and students.

I worked for a Professor of Marine Fisheries (Dr. Brian Rothschild) • Maintained complex scheduling and calendar for department head. • Coordinated extensive global travel schedule. • Processed all travel arrangements including travel Visa's and passports. • Wrote, edited, took dictation, and typed all manner of correspondence. • Handled inquiries from around the world regarding several organizations and committees hosted by the professor, including distribution of scientific publications pertaining to each organization or committee. • Fielded intricate scientific information in absence of Professor. • Ordered and maintained office supplies and equipment.