Working in client location - Volvo Group ITThe Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, has production facilities in 18 countries and sells its products in more than 190 markets. The Volvo Group is a publicly-held company. Volvo shares are listed on Nasdaq Stockholm.

Worked on different client projects like 1.PHILIPS CONSUMER ELECTRONICS2. CORIANT R&D IT3. Philips AMS System Administrator Responsibilities: Installed, Configured, Administrated, Maintained and Upgraded JIRA and Confluence  Part of post-production support team which maintains the Philips B2B storefront developed in ecommerce platform Hybris. Worked with Development team and have a thorough knowledge of application workflow. Prepared technical documents and application work flow diagrams and guidelines In depth knowledge of JIRA configurations, administration and troubleshooting, end user support (being able to provide recommendations for improvements)  Creating complex workflows, screens, custom fields, permissions, notifications and their schemes for Jira projects Handle the support tickets for the tools and resolve them before SLA time. Prepare daily monitoring reports and generate application logs on a daily basis. Scrutinize the activity of business units for any anomalies. Integration experience on JIRA and confluence with supported Atlassian plugins and development. Hands on experience on JIRA End to End Administration such as administrating JIRA Plug-ins including JIRA Agile, Jira user and group management  Migration of end to end applications from NSN environment to Coriant environment. Was part of 5 member team to study and analyze the possibility of moving the applications Jira and Confluence to cloud. Have done the trouble shooting of issues that came up during the installation and configuration of Atlassian tools and was able to resolve the same and track it to closure. Take daily backup of the application and maintain the health of the applicationCustomization of projects, Boards, workflows, fields, screens, scheme