I played a crucial role in ensuring the smooth operation of German Doner Kebab as the Trainee Development Manager. I was responsible for several responsibilities that helped the business run smoothly and successfully. As a trainee business development manager, I worked closely with the HR division to recruit and onboard new members. I ensured they had the knowledge and skills to do their tasks effectively. And I kept an eye on their development and provided criticism to help them improve. The management of the rota was another critical component of my job. I planned and oversaw employee schedules to ensure the restaurant was always adequately staffed. To ensure the restaurant functions appropriately, I considered peak hours and busy times and altered the rota accordingly. I monitored inventory levels and arranged supply orders to ensure the restaurant had good products to satisfy demand. I was also in charge of managing payments and keeping thorough financial records. I organized transactions, handled cash, and ensured all financial records were correct and current. I was the first person to contact in the case of a client complaint. I took complaints in a kind and professional way, addressing the client's problems and coming to a satisfying conclusion. I gained an extensive understanding of the goods and services the restaurant provides. I worked closely with the restaurant's cooks to guarantee that the cuisine was of the highest caliber. I provide knowledgeable recommendations to clients to ensure they have a good experience. I tried to focus on the little things that guarantee that the restaurant works well and that the clients get the finest service possible.