Arnie Bread Jr Email & Phone Number

San Carlos, Arizona, United States

Worked as a help desk analyst and then promoted to Network Analyst. Worked on a project setting up/upgrading switches for multiple sites, as well as providing firewalls and setting up new phones for the Tribe's Department of Health and Human Services.Configured and installed network routers, switches, firewalls, access points infrastructure cabling and windows based workstations/servers which included MS Exchange, Active directory and Group Policies.Provided end user support and training for LAN based applications including VOIPMaintained/created user accounts for all IT systems, maintenance and assignment of access level and menu structure for applications.Received incoming phone, email and other requests for service while creating and updating helpdesk tickets which included troubleshooting onsite/remote.

Sacaton, Az

Responded to inquiries and requests for assistance to Gila River's community computer systems or PCs. Forwarded work orders to appropriate team which were support, networking, software teams, etc.Assisted the computer support team in resolving and tracking microcomputer hardware and connectivity problems.Assigned/maintained list of Gila River employees and their access levels.Utilized Active Directory to assist users with resetting of passwords and tracking usernames.

Chandler, Arizona, United States

Tested various technology such as televisions, DVD players, computer and LCD panelsTested and repackaged different electronic products received from local Amazon warehouses.Restored computers and performed factory reset on iPads and other handheld tablets, as well as testing motherboards for further use.