Abril Pasquinelli Email & Phone Number

Argentina

Chicago, Illinois, United States

Operations Procurement Team managementMonitoring of metrics and KPIs on the daily basisTime tracking and updating if required.Reporting directly to DirectorDeliver documentation and communicate standards and framework of operationsAnalysis, modification and/or development of project management documentation and procedures - all of these tasks are posting in Confluence (Atlassian).Conduct regular conference calls with the Client to ensure successful execution, through… Show more Operations Procurement Team managementMonitoring of metrics and KPIs on the daily basisTime tracking and updating if required.Reporting directly to DirectorDeliver documentation and communicate standards and framework of operationsAnalysis, modification and/or development of project management documentation and procedures - all of these tasks are posting in Confluence (Atlassian).Conduct regular conference calls with the Client to ensure successful execution, through stand up meetings.Leading and managing scrum sprintsDefine planning based on forecasts and service requirementsSeeking opportunities to improve operations, including technologies and processesManaging development teams and implementing project planning across the development teamExperience using Atlassian tools (Jira, Confluence) for project management and team collaboration, facilitating sprint planning, task tracking, collaborative documentation, and continuous process improvementClient > Online Bookshelf ProgramPeople in charge > 13 Show less

Chicago, Illinois, United States

Coordinator at Supply Chain & Logistics Dept.Time tracking and updating if required in the system.Deliver documentation and communication of standards and framework for operationsTo produce project status reports, conduct conference calls with the Client on a regular basis to ensure a satisfactory implementationDefine planning based on forecasts and service needsSeeking for opportunities to improve operations, including technologies and processesProvide leadership… Show more Coordinator at Supply Chain & Logistics Dept.Time tracking and updating if required in the system.Deliver documentation and communication of standards and framework for operationsTo produce project status reports, conduct conference calls with the Client on a regular basis to ensure a satisfactory implementationDefine planning based on forecasts and service needsSeeking for opportunities to improve operations, including technologies and processesProvide leadership, direction, support and career development to the team in a manner consistent with the objectivesTo report to Senior Project Managers on status for each independent project deliveryClient > Online Bookstore and Course Materials Platform People in charge > 10 Show less

Play a crucial role in customer operations management, ensuring that the customer experience is optimal and aligned with the company's objectives. Interdepartmental Collaboration: Works closely with other departments, to ensure consistency in delivering messages and customer services.Implementation of technologies: adopts and manages tools that can enhance operational efficiency and customer service quality, such as Customer Relationship Management (CRM) systems and automation… Show more Play a crucial role in customer operations management, ensuring that the customer experience is optimal and aligned with the company's objectives. Interdepartmental Collaboration: Works closely with other departments, to ensure consistency in delivering messages and customer services.Implementation of technologies: adopts and manages tools that can enhance operational efficiency and customer service quality, such as Customer Relationship Management (CRM) systems and automation platforms.Process Optimization: seeking to improve and optimize internal processes to maximize efficiency The main tasks are:Publisher Operations Tickets through Salesforce and JiraData Processing Operations through Confluence and ExcelQA checking and fixing the automatised processesIssuing of invoicesDaily Task and KPIs Show less

Rosario, Santa Fe, Argentina

Prototyping of customer designs. -Design Thinking-Benchmark-Wireframes-UserFlow Design-Prototypes revision (low-high)-Projects

United States

Contact customer and make the follow-upRevise and Analyse quote report / Daily task KPICustomer Service SpecialistMake a plan, be organised, know which offer will suit the clientProblem Solver

Rosario, Santa Fe, Argentina

Inbound callsAppointments and QueriesMedical Reports

Rosario, Santa Fe, Argentina

accounting procedurescontrol of accounts | update data registerconciliation

Provincia De Santa Fe, Argentina

Inbound-Outbound callsCampaings trackingDaily KPICustomer Service and Sales

Rosario, Santa Fe, Argentina

conciliation & daily recordsdata registeraccounting procedurescontrol of accounts | update

Tourism And Business Administration, Business Administration And Management, General, 7.5

During the years of the degree combines in-depth knowledge in business management with a comprehensive understanding of the tourism.

Marketing Digital, Marketing Digital

Activities and Societies: Community Manager & Publicidad | Publicidad en Redes | Growth Marketing

Ux/Ui Design - Advanced, Graphic Design

Activities and Societies: Graphic Design, Figma, Adobe