•Implement and manage interpreting contracts with various healthcare and social service providers throughout the KC Metro Area.•Implement and manage contracts with freelance interpreters in the KC Metro Area•Supervise interpreters to ensure the provision of quality services.•Recruit interpreters in the KC Metro Area•Manage the daily administrative needs of the agency including contracts, payroll, advertising and management of staff.

• Provide in-person Spanish medical interpreting for patients and staff in the healthcare setting. • Provide in-person Spanish legal interpreting for individuals and attorneys in the Criminal Justice System.• Provide in-person Spanish legal interpreting for individuals and attorneys on civil matters• Provide in-person Spanish interpreting for parents and teachers in the K-12 School system.• Provide in-person Spanish interpreting for clients at various social service agencies… Show more • Provide in-person Spanish medical interpreting for patients and staff in the healthcare setting. • Provide in-person Spanish legal interpreting for individuals and attorneys in the Criminal Justice System.• Provide in-person Spanish legal interpreting for individuals and attorneys on civil matters• Provide in-person Spanish interpreting for parents and teachers in the K-12 School system.• Provide in-person Spanish interpreting for clients at various social service agencies throughout the KC Metro Area.• Developed partnerships with area healthcare providers to increase contract opportunities. Show less

• Assisted patients with the initial check-in process upon arrival to the clinic.• Assisted patients with new appointment scheduling and re-scheduling of existing appointments.• Verified patient insurance information and completed payment transactions.• Managed the multi-line phone system for the health center.• . Provided in-person medical Interpreting for routine appointments and small procedures for Spanish speaking patients at the OBGYN and Pediatrics Clinics.•… Show more • Assisted patients with the initial check-in process upon arrival to the clinic.• Assisted patients with new appointment scheduling and re-scheduling of existing appointments.• Verified patient insurance information and completed payment transactions.• Managed the multi-line phone system for the health center.• . Provided in-person medical Interpreting for routine appointments and small procedures for Spanish speaking patients at the OBGYN and Pediatrics Clinics.• . Translated clinic documents and forms from Spanish to English/ English to Spanish.• . Provided culturally appropriate interpreting for patients from diverse Spanish speaking countries with a variety of accents and dialects. Show less

•Managed new and existing appointments for English and Spanish speaking patients for 5 clinics locations.•Managed the clinic multi-phone line system and Nextgen program.•Assisted patients with the registration process.•Verified patient insurance information through eMOMED (Missouri Medicaid Electronic Claiming Site) or over the phone with private insurers.•Gathered all I necessary information to provide qualifying patient with financial assistance.•Provided excellent… Show more •Managed new and existing appointments for English and Spanish speaking patients for 5 clinics locations.•Managed the clinic multi-phone line system and Nextgen program.•Assisted patients with the registration process.•Verified patient insurance information through eMOMED (Missouri Medicaid Electronic Claiming Site) or over the phone with private insurers.•Gathered all I necessary information to provide qualifying patient with financial assistance.•Provided excellent customer service to patients and their families. Show less

*Provide Spanish interpretation for parents and guardians of ESL (English as Second Language) students. *Translated news letters, flyers and all other information for parents.*Assisted Teacher-Lead K-6 grades students to accomplish assigned tasks. *Maintained records and Privacy Act information for over 450 students and staff. * Generated correspondence for school staff.

•Translated documents including newsletters, flyers and informational documents for parents.•Provided Spanish interpreting services during meeting, and conferences for students, parents and staff.•Provided support for teachers and administrative staff as needed.•Redacted educational and administrative documents.