Alex Brunner Email and Phone Number
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Alex Brunner personal email
I am currently leading a small User Experience research team at Google with the goal to build the most accurate, complete, fresh, and rich model of the world. In this capacity, I plan, prioritise, oversee, and sometimes conduct research studies to improve our understanding and mapped representation of the real world (places, roads, building geometry, business information etc.).Between 2021 and 2022, I established and led the User Experience Research practice at Sidewalk Labs across 5 product teams and an incubations team, with the goal to imagine better cities by making them more environmentally sustainable and affordable for all. Prior to this, I had spent 8 years at Google, where I led UX research projects for Cloud, Maps, and internal engineering tools, after having led and grown technical operations teams for Google Shopping. For a period of six months, I also received a full-time research fellowship to develop a machine learning application to fight antibiotic resistance for Médecins Sans Frontières. I was brought up in the Austrian Alps, and hold a MA in Philosophy from the University of Vienna and a MSc in International Economics from CEMS. I live in Brooklyn, NY with my wife and tiny cat where I spend my days exploring different neighborhoods and daydreaming about building a skiing hut.
- Website:
- google.com
- Employees:
- 1
- Company phone:
- 916.253.7820
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User Experience Research ManagerGoogle Sep 2022 - PresentMountain View, Ca, Us- I manage the UX research team for Google's effort to build the most accurate, complete, fresh, and rich model of the real world- I plan, prioritise, oversee, and sometimes conduct research studies to improve our understanding and representation of the real world (places, roads, building geometry, business information etc.)
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Associate Director, User Experience ResearchSidewalk Labs Feb 2021 - Jul 2022New York, Ny, Us- As researcher #1 at Sidewalk, I was responsible for building and evangalising a UX research practice for our product and incubations teams- I ideated, planned, and partially conducted over 25 studies across 5 product teams and 1 incubations team, with topics including generative city design, parking optimisation, building and construction technologies, and adaptive street design- I hired and onboarded a UXR for our largest product team, Delve, and I managed performance and growth on the team- I managed the UX research budget for Sidewalk and developed and lead relationships to third-party research and research recruitment firms- I identified our growing needs and built out our UX infrastructure, including survey tools, recruitment platforms, and data repositories -
User Experience ResearcherGoogle Sep 2016 - Jan 2021Mountain View, Ca, Us- Led UX research for Google Cloud Storage by defining our research strategy and planning quarterly priorities and resource allocation with cross-functional stakeholders (PM, engineering, design, operations)- Managed and mentored one junior UX researcher on tactical research planning and execution- Ideated and delivered high-quality, strategic UX research in order to understand user needs, attitudes, and behavior- Worked on improving the overall usability of the Google Cloud Platform through impactful design and product strategy recommendations across the product suite- Led user research projects across Think with Google, Google Maps, and a number of internal tools for paralegals, staffing professionals, and hiring managers
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Onboarding Experience ManagerGoogle Feb 2015 - Jun 2018Mountain View, Ca, Us- Led ideation, technical setup, launch implementation, and data feed optimisation for the ~30 largest US retail advertisers (notably Dell, Best Buy, Target, Walmart, Jet) on Shopping platforms (Google Shopping, Facebook, Bing)- Drove Google's retail ads onboarding program, including the evaluation of user needs, process and workflow design, internal and external resource allocation, and quarterly planning- Consistently met and exceeded aggressive revenue targets for our clients through rigorous process and service optimisations
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Data Quality Strategist, Emea/LatamGoogle Sep 2012 - Feb 2015Mountain View, Ca, Us- Set up operations systems and processes (support workflows, QA, strategic situation assessments, vendor outsourcing and escalation procedures, data feed specification development) to detect and analyse potential fraud and product abuse patterns on Google Shopping- Led the growth of a data quality team from 1 to 4 people and 20+ vendor agents within 1.5 years- Designed, implemented, and documented internal and customer-facing operations to ensure high data quality on Google Shopping across key markets in EMEA and the Americas
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Fellow, User Experience ResearchMédecins Sans Frontières (Msf) Oct 2019 - Mar 2020Geneva, Ge, Ch- I received one of 70 global Google.org fellowship grants to work full-time with MSF on the development of a service to treat bacterial infections in war-wounded patients.- I established a user research program to design, test, and launch an application which will empower lab technicians and clinicians to diagnose antibiotic resistance in low-resource settings (Jordan, Mali, Liberia, Central African Republic, Irak) and to facilitate appropriate treatment. -
User Experience ResearcherSidewalk Labs May 2019 - Sep 2019New York, Ny, Us- I established the first cross-Alphabet 20% project to support Sidewalk Labs with UX research- I planned and executed a number of studies to tackle urban design challenges related to mobility in dense urban environments ("people-first streets")
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Co-Founder And WizardYoung & Smitten Jun 2013 - Oct 2015Dublin, Ie- Created a real business for fake ink- Made the world a better place one temporary tattoo at a time -
Product ManagerMobile Jazz Apr 2012 - Sep 2012Tallinn, Harju County, Ee- Transformed a set of music tools across devices into a collaborative playback product- Analysed user requirements and business opportunities to identify and target an addressable market- Developed and implemented a product and go-to-market strategy- Launched the V1 product after 6 months of development and established a set of success metrics to evaluate the early post-launch phase -
Associate ResearcherCern Sep 2010 - Apr 2012Meyrin, Genève, Ch- Designed and conducted a social science study on the socio-technical entanglement in a large-scale particle physics environment (support for a post-doc study)- Analysed and documented the key challenges throughout a 20-year scientific project involving thousands of scientists through 40+ in-depth interviews with lead scientists -
Market Research Apmm InternGoogle Jul 2009 - Oct 2009Mountain View, Ca, Us
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Supply Chain Management InternUnilever Jul 2008 - Sep 2008Blackfriars, London, Gb -
Research ConsultantThe Frank Latzer Group Feb 2008 - Jun 2008
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Team Leader Global Development, Project Manager, TrainerAiesec Oct 2006 - Oct 2007Montreal, Quebec, Ca -
Community Health Service Intern, It CoachChain Jul 2007 - Aug 2007
Alex Brunner Skills
Alex Brunner Education Details
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University Of ViennaPhilosophy -
Massachusetts Institute Of TechnologyBeyond Smart Cities: Emerging Design And Technology
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Pratt InstituteProduct Design
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General AssemblyUser Experience Design
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Wu (Vienna University Of Economics And Business)International Business
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Stockholm School Of EconomicsInternational Management
Frequently Asked Questions about Alex Brunner
What company does Alex Brunner work for?
Alex Brunner works for Google
What is Alex Brunner's role at the current company?
Alex Brunner's current role is UX Research Manager for Google Maps.
What is Alex Brunner's email address?
Alex Brunner's email address is ma****@****ner.com
What schools did Alex Brunner attend?
Alex Brunner attended University Of Vienna, Massachusetts Institute Of Technology, Pratt Institute, General Assembly, Wu (Vienna University Of Economics And Business), Stockholm School Of Economics.
What skills is Alex Brunner known for?
Alex Brunner has skills like Survey Design, Epistemology, Service Design, User Experience Testing, Qualitative And Quantitative Research Methodologies, Wireframing, Ux Research, User Experience, Usability Testing, Philosophy Of Mind, Philosophy Of Action, User Centered Design.
Who are Alex Brunner's colleagues?
Alex Brunner's colleagues are Abdo Zahaf, Sumit Rangi, Zach Schirmer, Hossein Doost, Harsh Patel, Sze-Jun Tsai, Matthew Smith.
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