E-commerce retail with Swiss cosmetics.

• General Management: SME with 50 employees• Creation and implementation of new store concept incl. acquisition of new property and store design• Strategy development and implementation• Marketing/Branding: digital and offline, events and brand experience (creation of a new website)• Leading and developing a fashion company with 50 employees (10 direct reports), 11 stores, franchise-brands like: Calida, Cecil, Comma, Esprit, Marc O’Polo, Opus, Someday, Street One• Human Resources• Head of sourcing and sales, incl. market- and trend-scouting• Multiple project management: i.e. renovation of IT infrastructure etc.• Negotiation with landlords• Focus performance improvement and motivation of employees• Introduction of KPI’s to measure the sales by employee• Optimisation of store-portfolio (exchange of brands, resizing of areas)• Closings of unprofitable stores

• Marketing: organisation of events, digital and offline communication • Head of customer service centre (Service après-vente) with 2 direct reports• Brand support incl. sourcing• Development, coordination and opening of new retail stores• Sales to private and corporate clients• Project management during update of the ERP system Abacus• Renovation and opening of a Vacheron Constantin, a Panerai and a multilabel jewellery boutique in Lucerne• Modernisation and supervision of the website• Organisation of several events to increase customer retention• Optimisation of the internal «Service après-vente»-process

• Organising CEO and board meetings• Correspondence in German and English• Time scheduling• Preparing and journalising internal and external meetings• Organisation of business and private trips• Contact person to the board members and CEO’s of the several companies

• Organisation of trade fairs abroad (Paris, Tokyo)• International customer relations (France, Russia, Japan)• National retail customer relations• Responsibility for the ERP system Abacus and internal IT support• Successful rebuilding of Swiss wholesale market

• Research and evaluation of mining projects for acquisition• Drafting management summaries in English

• Supervising and organising shippings of concentrates around the world• Handling financing using letters of credit and insurance• Maintaining close contact with sellers and buyers