Current Engagement:Capita Public Division - Project Manager- Delivering a £1m+ IaaS solution (Enterprise Data Platform) co-developed with Microsoft to transform performance reporting and business insights for the division. - Delivering a custom-built software tool to manage resourcing and demand for 20,000+ staff members across Capita. Previous Engagements: Department for International Trade - Digital Project Manager- Delivered Grantis (Digital Grant Management Software Platform) for the Department for International Trade.NHS and University of York - Project Manager- Delivered the transition and consolidation of Covid-19 clinical testing labs for three NHS Trusts and University staff to a new single Hub location. West Sussex County Council IT - Digital Project Manager- Delivered the migration of WSCC’s IT services including Networking, Payments, HR, Support Desks and Commercials. Capita Government Services Division - Management Consultant and Project Manager- Delivered Target operating model refresh for Divisional Governance transforming service delivery, functional processes, technology, data and assurance. - Delivered the Management Information (MI) Transformation programme across Divisional Portfolio enabling a new performance reporting solution across the Divisional Portfolio.- Managed automation of Finance, Compliance and SLA reporting. - Project Managed the transformation of Programme and Project Assurance Boards.Ministry of Justice - Project Manager - Delivered the transformation of a central government technology project. - Developed a Programme wide ERP scheduling solution.

Global Giving UK - Management Consultant- Managed the transition of services from legacy to cloud based computing.- Implemented e-learning solutions for the business.UK Mobile Phone Operator - Product Consultant - Led Business Analysis of App usage and customer behaviour in order to enhance tailoring of product offerings by customer segments.True Up - Growth Consultant (Start-Ups)- Conducted customer behaviour analysis of website and app usage and engagement (iOS and Android platforms).

Delivered three custom built software tools adopted and integrated across Amazon UK, Germany and France.○ Achieved approval of 3 recommendations to reduce operational costs and enhance customer experience through conducting process optimisation engagements ○ Delivered the successful go-live of three custom-built software tools which were successfully adopted and integrated across Amazon UK, Germany, and France, saving a minimum of 60% operational time per week for each marketplace○ Led the daily stand-ups (global teams), drove milestone completion, and reported progress to the project board

Process Improvement for an operational claims handling solution across Financial Services and Healthcare industries.