A result-oriented professional with over several years of experience in Network Operation & Maintenance, Service Assurance. An effective communicator and team leader combined with a flexible & detail oriented attitude possessing excellent relationship Management skills; Strong analytical, problem solving and organizational abilities with proven track record of accomplishing tasks within timelines. Worked as part of the Project Management teams in different geographies for implementing various programs for network maintenance, project roll outs. Extensive experience in working on customer service environment with excellent troubleshooting techniques to identify and resolve issues while minimizing downtime and costs