Abu Mohammad Daud Email & Phone Number

Sydney, New South Wales, Australia

Neutral Bay, New South Wales, Australia

• Working with team members to achieve daily, weekly, and monthly targets
• Earned reputation for good attendance and hard work.
• Part of my job also includes viewing financial modeling.
• Ensure customers were satisfied with the service provided on the premises
• Participating in meetings and voicing concerns as well as suggestions for improvement
• Executing all tasks assigned by the team leader or manager diligently, on schedule, and to the highest standard

Australia

Sydney, New South Wales, Australia

• Supported office operations by managing and executing projects such as office moves, renovations, and new hire onboarding.
• Improved customer satisfaction by creating and managing a process for handling customer complaints and by developing and implementing a customer feedback survey.
• Reduced costs by streamlining office operations, such as developing and implementing a standard purchasing process.
• Supported team members by managing and executing projects such as office moves, renovations, and new hire onboarding.
• Providing Level 1 hardware, software, telephony, and peripheral product support to end-users.
• Contributing to the development of procedural and instructional documentation for reference by end-users to improve their understanding of the operational protocols in use.

Sydney, Australia

• Conduct presentations to demonstrate to potential clients the benefits of our products
• Represent, promote and sell Telstra's suite of products and services to both new and existing business customers
• Serving the customers and selling them mobile plans
• Ensure customers were satisfied with the provided service
• Using Telstra SEIBEL for activating the sim cards
• Maintain the stock in the store