Abu Mohammad Daud Email and Phone Number
As a Business Analyst Intern at Sydney Digital Group, I work with a team of professionals to provide strategic planning and agile solutions for clients in various industries. I have experience in system testing, release management, and documentation, and I have delivered multiple projects on schedule and without errors.I am also a Customer Service Representative at Coles Group, where I have been working for over seven years. I have earned a reputation for good attendance and hard work, and I have participated in meetings and voiced concerns and suggestions for improvement. I have also been involved in financial modeling as part of my job.I am currently enrolled in the ECA Professional Year Program, Ace professional year, where I am learning the skills and knowledge required to become a certified Business Analyst. I have a Bachelor's degree in Business Analysis, and I am a member of the IIBA. I am multilingual, with proficiency in English, Mandarin, and Cantonese. I am passionate about finding innovative and efficient solutions for business problems, and I have a keen attention to detail and problem-solving skills. I am looking for a position as a Business Analyst with a holistic approach to product development, where I can apply my skills and experience to contribute to the success of the organization.
Sydney Digital Group
View- Website:
- sydneydigitalgroup.com.au
- Employees:
- 7
-
Business Analyst InternSydney Digital Group Nov 2022 - PresentSydney, New South Wales, Australia
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Customer Service RepresentativeColes Group Jan 2017 - PresentNeutral Bay, New South Wales, Australia• Working with team members to achieve daily, weekly, and monthly targets• Earned reputation for good attendance and hard work.• Part of my job also includes viewing financial modeling.• Ensure customers were satisfied with the service provided on the premises• Participating in meetings and voicing concerns as well as suggestions for improvement• Executing all tasks assigned by the team leader or manager diligently, on schedule, and to the highest standard• Inductions and demonstrations of new employee -
It Business Davelopment OfficerThe Sydney Business & Travel Academy (Sbta) Sep 2022 - Nov 2022Australia -
Help Desk AnalystMi Education May 2022 - Sep 2022Sydney, New South Wales, Australia• Supported office operations by managing and executing projects such as office moves, renovations, and new hire onboarding.• Improved customer satisfaction by creating and managing a process for handling customer complaints and by developing and implementing a customer feedback survey.• Reduced costs by streamlining office operations, such as developing and implementing a standard purchasing process.• Supported team members by managing and executing projects such as office moves, renovations, and new hire onboarding.• Providing Level 1 hardware, software, telephony, and peripheral product support to end-users.• Contributing to the development of procedural and instructional documentation for reference by end-users to improve their understanding of the operational protocols in use. -
Customer Service RepresentativeTelstra Jan 2019 - Dec 2019Sydney, Australia• Conduct presentations to demonstrate to potential clients the benefits of our products• Represent, promote and sell Telstra's suite of products and services to both new and existing business customers• Serving the customers and selling them mobile plans • Ensure customers were satisfied with the provided service • Using Telstra SEIBEL for activating the sim cards • Maintain the stock in the store • Transforming customer curiosity into partnership and using your passion for technology to create innovative and customised solutions
Frequently Asked Questions about Abu Mohammad Daud
What company does Abu Mohammad Daud work for?
Abu Mohammad Daud works for Sydney Digital Group
What is Abu Mohammad Daud's role at the current company?
Abu Mohammad Daud's current role is Business Analyst Intern @ Sydney Digital Group | IIBA® Member.
Who are Abu Mohammad Daud's colleagues?
Abu Mohammad Daud's colleagues are Bianca Maroun, Patrick Azzi.
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