Strategically manage and oversee operations for up to 40 of Moroccan Taste cafe establishments within Riyadh region, ensuring consistent quality and service standards.Achieved a significant increase in overall sales through effective implementation of targeted marketing and promotional campaigns.Implemented cost-control measures, resulting in reduction in operational expenses across the region.Conducted regular performance evaluations for area supervisors and baristas, providing constructive feedback and facilitating professional development. Successfully launched 20 new coffee shop drive thru & standalone, from inception to execution, resulting in positive reviews and increased customer traffic. Developed and maintained positive relationships with suppliers, negotiating favorable contracts and ensuring timely delivery of high-quality ingredients.Implemented standardized operating procedures to enhance efficiency and streamline workflows, leading to an improvement in overall productivity.Collaborated with the marketing team to create engaging social media campaigns, contributing to an increase in online presence and customer.

Was responsible for up to 11 stores & the tasks are as follows.Monitoring Efficiency:Track key performance indicators (KPIs) across different functions.Ensure operational efficiency by analyzing data and identifying areas for improvement.Strategic Planning:Participate in strategic planning and goal setting for various business functions.Collaborate with teams to align operational processes with organizational objectives.Process Improvement:Analyze business requirements and customer needs.Research and propose methods to improve operations and reduce costs.Performance Reporting:Monitor and report on departmental performance.Keep stakeholders informed about progress and challenges.Supervision and Training:Supervise and train baristas within the area of responsibility.Provide guidance and mentorship to ensure optimal performance.Administrative Support:Handle administrative tasks such as inventory management.Ensure compliance with company policies and regulations.