Abubacker Siddique
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Abubacker Siddique Email & Phone Number

CRM & Customer Engagement Specialist | Proven Track Record in Business Development, Customer Support, and Employee Engagement | Expert in Driving NPS & Client Satisfaction
Location: Chennai, Tamil Nadu, India 3 work roles 3 schools
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Role
CRM & Customer Engagement Specialist | Proven Track Record in Business Development, Customer Support, and Employee Engagement | Expert in Driving NPS & Client Satisfaction
Location
Chennai, Tamil Nadu, India

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Abubacker Siddique is listed as CRM & Customer Engagement Specialist | Proven Track Record in Business Development, Customer Support, and Employee Engagement | Expert in Driving NPS & Client Satisfaction based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Abubacker Siddique.

Abubacker Siddique previously worked as SR. Employee Engagement Coordinator at Revature and Process Associate at Catalyst Corporate Services Pvt. Ltd.. Abubacker Siddique holds Bachelor Of Technology - Btech, Mechanical Engineering from Prist University - India.

Profile bio

About Abubacker Siddique

As a Revature alumnus with a Bachelor of Technology in Mechanical Engineering from PRIST University, my journey has been marked by a robust blend of technical education and practical experience in employee engagement. Managing a large team of software engineers, my core competencies in project management and CRM systems, notably Salesforce, have been instrumental in driving client satisfaction and seamless onboarding processes.During my tenure at Revature, our team successfully oversaw 600+ software engineers, enhancing client relations for over 20 SI clients. With the help of tools like Salesforce, Power BI, and Survey Monkey, we elevated our Net Promoter Score, a testament to our commitment to continuous improvement and proactive risk management. These experiences have honed my skills in sales operations and fortified my dedication to fostering collaborative environments that resonate with our organization's values and culture.

3 roles

Abubacker Siddique work experience

A career timeline built from the work history available for this profile.

Sr. Employee Engagement Coordinator

Chennai, Tamil Nadu, India

In my role at Revature, I managed a large team of software engineers to ensure client satisfaction and successful on-boarding. I led monthly calls with engineers to address risks and resolve issues, utilizing Salesforce, Power Bi, and Survey Monkey to improve NPS.• Managed 20+ SI clients, overseeing 600+ software engineers.• Led 250+ monthly calls with engineers to address critical risks.• Improved NPS by utilizing Salesforce, Power Bi, and Survey Monkey.

Dec 2021 - Sep 2024

Process Associate

Chennai, Tamil Nadu, India

Engaged in medical billing processes with a focus on AR calling and insurance verification. Managed billing operations for three New York-based hospitals, ensuring accuracy and efficiency. Played a key role in verifying and authorizing medical insurance claims and procedures. Consistently exceeded performance expectations, leading to a promotion to Subject Matter Expert (SME) for the processes handled.

Sep 2020 - Nov 2021

Client Consultant

Chennai, Tamil Nadu, India

In my role as a Client Consultant at Opulent Business Solutions in Chennai, Tamil Nadu, India, I successfully managed international voice processes, specializing in lead generation for UK and global clients. I led sales campaigns for UK boiler service and Bitcoin trading across multiple countries, handling customer outreach, verification, process presentation, and sales conversion. Consistently recognized as a top performer for communication skills and exceeding sales targets.

Nov 2018 - Jan 2020
3 education records

Abubacker Siddique education

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What is Abubacker Siddique's role at their current company?

Abubacker Siddique is listed as CRM & Customer Engagement Specialist | Proven Track Record in Business Development, Customer Support, and Employee Engagement | Expert in Driving NPS & Client Satisfaction.

Where is Abubacker Siddique based?

Abubacker Siddique is based in Chennai, Tamil Nadu, India.

What companies has Abubacker Siddique worked for?

Abubacker Siddique has worked for Revature, Catalyst Corporate Services Pvt. Ltd., and Opulent Businesses Solutions.

How can I contact Abubacker Siddique?

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What schools did Abubacker Siddique attend?

Abubacker Siddique holds Bachelor Of Technology - Btech, Mechanical Engineering from Prist University - India.

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