Sr. Employee Engagement Coordinator
In my role at Revature, I managed a large team of software engineers to ensure client satisfaction and successful on-boarding. I led monthly calls with engineers to address risks and resolve issues, utilizing Salesforce, Power Bi, and Survey Monkey to improve NPS.• Managed 20+ SI clients, overseeing 600+ software engineers.• Led 250+ monthly calls with engineers to address critical risks.• Improved NPS by utilizing Salesforce, Power Bi, and Survey Monkey.