Abubacker Sithik Email & Phone Number

Hyderabad, Telangana, India

Roles and responsibilities at Bharti Airtel ltd:• Served as SPOC of customer service delivery & assurance and fulfill the expectations of customer.• Singlehandedly lead of 20 + team to implement the MPLS connectivity to SBI core applications for 900+ branches & 300+ ATM throughout Andhra Pradesh state.• Handling multiple team of sales, feasibility, planning, IP NOC, Infra, deployment, OFFNET & NOC for service delivery and operations of customer’s network.• Monitored and… Show more Roles and responsibilities at Bharti Airtel ltd:• Served as SPOC of customer service delivery & assurance and fulfill the expectations of customer.• Singlehandedly lead of 20 + team to implement the MPLS connectivity to SBI core applications for 900+ branches & 300+ ATM throughout Andhra Pradesh state.• Handling multiple team of sales, feasibility, planning, IP NOC, Infra, deployment, OFFNET & NOC for service delivery and operations of customer’s network.• Monitored and identified the capacity of performance issues for branches connectivity to ensure, uninterrupted operation of customer’s core applications.• Managed the SLA of customer network to control the escalations and avoid penalty from client.• Manage projects with a project plan, issues / risk logs, and regular team meetings with customer and internal team. Show less

Hyderabad, Telangana, India

• Served as single point contact of customer service delivery & operations.• Handled 10 + team to implement the MPLS connectivity to SBI core applications for 300+ branches on PAN India.• Handled with IP NOC / RF Team / Order Management team / Other ISP’s regularly on link delivery part.• Coordinate with OFFNET team like Bharti Airtel, SIFY, RCOM, TIKONA & HUGHES network for provided ISPs bandwidth to customers.• Managing customer REMEDY tool for monitoring and to maintain SLA.

Uae

Handling on experience of GPON migration.• Handling on experience of ONT installation.• Resolving coordination issues between the field staff and the design team.• Checking Qos of ONT installation.• Working in Engineering Support section. Co-ordination of various site surveys for variety of Customer service requirements. Generation of survey reports based on inputs. Co-coordinating with various sections for implementation of the service packages.

Chennai, Tamil Nadu, India

• Handling experience in wireless - RF link trouble tickets (wimax /Radwin) and coordinating with NOC / customer to resolving the issue.• Experience in maintaining RF network of BTS, WIMAX links, Point to Point and Point to Multi Point network (MPLS ,ILL )for co-ordinate with Field engineer to network issues throughout Tamilnadu state.• To maintain and tested with RF network spares for BTS and customer end equipment. • NMS Monitoring the ring and back bone networks, if fails… Show more • Handling experience in wireless - RF link trouble tickets (wimax /Radwin) and coordinating with NOC / customer to resolving the issue.• Experience in maintaining RF network of BTS, WIMAX links, Point to Point and Point to Multi Point network (MPLS ,ILL )for co-ordinate with Field engineer to network issues throughout Tamilnadu state.• To maintain and tested with RF network spares for BTS and customer end equipment. • NMS Monitoring the ring and back bone networks, if fails resolving it with the help of MAN team.• Trouble shooting in Cisco routers • Monitoring the temperature of all core routers and pop routers via NMS servers.• Responsible for hardware replacement and new link shifting and up gradation in scheduled planned activities under the co- ordination of NOC and TAC teams.• To Manage 120 Base stations (Wimax and MMDS) and 1500+ MPLS /ILL customers in Tamilnadu region. Show less

Chennai Area, India

• Installation and maintenance of PRI, BRI, Domestic Leased circuits etc.,• Implementation, integration, testing, operations and maintenance of transmission networks for EBS• Enterprises business network solutions – PRI and Leased Line.• Wire-line transmission – Optic Fiber and Copper.• Knowledge of controlling the testing instruments Viz. E1Tester, Ethernet Tester & PRI Tester.• Tejas and ECI integration and commissioning.• Handles and Experience of HUAWEI/UTSTARCOM… Show more • Installation and maintenance of PRI, BRI, Domestic Leased circuits etc.,• Implementation, integration, testing, operations and maintenance of transmission networks for EBS• Enterprises business network solutions – PRI and Leased Line.• Wire-line transmission – Optic Fiber and Copper.• Knowledge of controlling the testing instruments Viz. E1Tester, Ethernet Tester & PRI Tester.• Tejas and ECI integration and commissioning.• Handles and Experience of HUAWEI/UTSTARCOM DLC.• Experience in installing & maintaining the MPLS, ILL, BRI, DLC, PRI of TTSL links. Show less

Chennai

• Installation and maintenance of PRI, BRI, Domestic Leased circuits etc.,• Implementation, integration, testing, operations and maintenance of transmission networks for EBS• Enterprises business network solutions – PRI and Leased Line.• Wire-line transmission – Optic Fiber and Copper.• Knowledge of controlling the testing instruments Viz. E1Tester, Ethernet Tester & PRI Tester.• Tejas and ECI integration and commissioning.• Handles and Experience of HUAWEI/UTSTARCOM… Show more • Installation and maintenance of PRI, BRI, Domestic Leased circuits etc.,• Implementation, integration, testing, operations and maintenance of transmission networks for EBS• Enterprises business network solutions – PRI and Leased Line.• Wire-line transmission – Optic Fiber and Copper.• Knowledge of controlling the testing instruments Viz. E1Tester, Ethernet Tester & PRI Tester.• Tejas and ECI integration and commissioning.• Handles and Experience of HUAWEI/UTSTARCOM DLC.• Experience in installing & maintaining the MPLS, ILL, BRI, DLC, PRI of TTSL links. Show less

Chennai Area, India

• Health checkup of all Wimax BS in Chennai Region & Alarm monitoring.• Implementation of new Customers links.• Resolution of call & circuit related tickets opened by service desk for various data service.• Overall Operation & Maintenance of Wimax & Radwin products.• To analyze the Customer issues & apply necessary changes if required.• Coordinating with Corporate Customer & doing Field AT to resolve the customer.• Circuit Provisioning in coordination with national &… Show more • Health checkup of all Wimax BS in Chennai Region & Alarm monitoring.• Implementation of new Customers links.• Resolution of call & circuit related tickets opened by service desk for various data service.• Overall Operation & Maintenance of Wimax & Radwin products.• To analyze the Customer issues & apply necessary changes if required.• Coordinating with Corporate Customer & doing Field AT to resolve the customer.• Circuit Provisioning in coordination with national & international POI partners.• Worked as a RFTR engineer in TIKONA Digital Networks pvt ltd • Trouble shooting the WLAN, LAN, Wi-fi Routers• Trouble shooting the Access Point problems• Handle responsibilities of regular maintenance of wireless network systems like periodic system testing and software upgrades.• Handle the tasks of testing, evaluating and selecting wireless systems, tools and technologies.• Provide proactive support the daily operation of wireless network of the organization.• To coordinate the RFTR engineers throughout Chennai for WIFI feasible, delivery and operations teams. • Troubleshooting network connectivity in a LAN/WAN environment • WIFI Configuration and troubleshooting. Show less

Chennai

• Health checkup of all Wimax BS in Chennai Region & Alarm monitoring.• Implementation of new Customers links.• Resolution of call & circuit related tickets opened by service desk for various data service.• Overall Operation & Maintenance of Wimax & Radwin products.• Coordinating with Corporate Customer & doing Field AT to resolve the customer.• Circuit Provisioning in coordination with national & international POI partners.• Worked as a RFTR engineer in TIKONA Digital… Show more • Health checkup of all Wimax BS in Chennai Region & Alarm monitoring.• Implementation of new Customers links.• Resolution of call & circuit related tickets opened by service desk for various data service.• Overall Operation & Maintenance of Wimax & Radwin products.• Coordinating with Corporate Customer & doing Field AT to resolve the customer.• Circuit Provisioning in coordination with national & international POI partners.• Worked as a RFTR engineer in TIKONA Digital Networks pvt ltd • Trouble shooting the WLAN, LAN, Wi-fi Routers Show less

Tirunelveli

• Install, upgrade, support and troubleshoot XP, Windows 7 ,windows 10and Microsoft Office 2007 ,2010And any other authorized desktop applications.• Install, upgrade, support and troubleshoot for printers, computer hardware and any Other authorized peripheral equipment • Performs remedial repairs on computers, laptops, printers and any other authorized Peripheral equipment • Troubleshooting network connectivity in a LAN/WAN environment.