• Work collaboratively with customers including senior executives and business stakeholders to understand their business strategy and develop IT solutions and architecture.• Help customers see how technological and services issues / solutions affect their business strategies and establish customer requirements for a solution.• Provide consultancy around current cost of delivery, potential solution models and approaches and benefits analysis.• Build strong relationships and be a… Show more • Work collaboratively with customers including senior executives and business stakeholders to understand their business strategy and develop IT solutions and architecture.• Help customers see how technological and services issues / solutions affect their business strategies and establish customer requirements for a solution.• Provide consultancy around current cost of delivery, potential solution models and approaches and benefits analysis.• Build strong relationships and be a major influencer in the customer choosing Fujitsu.• Provide solution leadership in opportunity qualification and business approval meetings.• Prepare world class solutions for complex multi-vendor opportunities.• Take ownership of the end-to-end solution throughout the solution design lifecycle including its shaping, construction and reviews ensuring that all solutions have undergone peer review.• Combine knowledge of the customer’s strategy and requirements, Fujitsu service offerings and market trends and to design and propose compelling solutions.• Create the high-level solution blueprint for an opportunity, identifying the key solution elements, operating model and delivery approach.• Deliver presentations and demonstrations to all level of customer stakeholders.• Develop technical proposals, presentations, and Bill-of-Materials (BOM) and present it to customer for IT projects / requirements (RFI/RFQ/RFP).• Manage the entire requirements process, including solution governance and conformance to requirements.• Produce detailed costings for an opportunity ensure an acceptable cost structure and outcome.• Identify professional services (PS) requirements for project effort sizing advisory and translate into a Project Statement of Work (SoW).• Take an active role, supporting/leading where necessary, in contract negotiations to ensure that the contract correctly represents the solution and offer. Show less

I am a Cisco Unified Communications and Collaboration Consultant Lead for avodaq Pte Ltd. I am in charge of:Act as Pre-Sales Consultant Engineer;• Interact with clients on site to meet complex requirements of a solution.• Conduct site audit and survey to establish clear understanding to customer network environment and identify opportunities for improvement.• Develop technical proposals, presentations, and Bill-of-Materials (BOM) and present it to customer for IT projects /… Show more I am a Cisco Unified Communications and Collaboration Consultant Lead for avodaq Pte Ltd. I am in charge of:Act as Pre-Sales Consultant Engineer;• Interact with clients on site to meet complex requirements of a solution.• Conduct site audit and survey to establish clear understanding to customer network environment and identify opportunities for improvement.• Develop technical proposals, presentations, and Bill-of-Materials (BOM) and present it to customer for IT projects / requirements (RFI/RFP/RFQ).• Identify professional services (PS) requirements for project effort sizing advisory and translate into a Project Statement of Work (SoW).• Conduct, document, present, fine-tune and develop network infrastructure Proof-of-Concept testing.Act as Post-Sales Consultant Engineer;• Lead the project; Develop solution design (HLD and LLD), migration/upgrade plan, project planning, task scheduling, implementation, deployment and hands on activities for system configuration.• Demonstrates project management and administration ability.• Assist with the documentation of standard operating procedures relating to installations and fixes.• Develop and implement individual communication solutions and excel when it comes to troubleshooting with supported clients whenever required.• Develop workshops, trainings, and conduct them onsite at the customer’s location.Act as L3 Service Engineer;• Provide remote and on-site Level 3 technical support, including but not limited to, Incident Management and Problem Management.Act as a Resource Manager;• Managing resource assignment for any project or service.• Display leadership and team management ability and delegates lower complexity tasks to engineers and technicians.• Assume responsibility for the co-ordination of the activities of the engineers.• Lead by example and monitor the quality of engineer's and technician's work when required. Show less

Senior Network Engineer in PT. Mastesystem Infotama, an ICT solution company, which is specialiazed in Cisco Products (Gold Partner), Microsoft Softwares (Gold Partner) and Hewlett – Packard.I am a Cisco Unified Communications, Collaborations and Telepresence Subject Matter Expert on PT. Mastersystem Infotama. I am in charge of:• As a Technical Leader, I lead implementation and maintenance team in various kind of voice and collaboration project.• Cooperate with Technical Advisor in… Show more Senior Network Engineer in PT. Mastesystem Infotama, an ICT solution company, which is specialiazed in Cisco Products (Gold Partner), Microsoft Softwares (Gold Partner) and Hewlett – Packard.I am a Cisco Unified Communications, Collaborations and Telepresence Subject Matter Expert on PT. Mastersystem Infotama. I am in charge of:• As a Technical Leader, I lead implementation and maintenance team in various kind of voice and collaboration project.• Cooperate with Technical Advisor in creating Low Level Design (LLD), Implementation Documentation and improvement of existing technology at managed costumer. • Collaborate with Technology Solution Team in designing Unified Communications, Collaborations and Telepresence enterprise architecture.• Analyze and do troubleshooting of network outages during the implementation and maintenance. Show less

Network Engineer in PT. Mastesystem Infotama, an ICT solution company, which is specialiazed in Cisco Products (Gold Partner), Microsoft Softwares (Gold Partner) and Hewlett – Packard.I am part of Cisco Unified Communications, Collaborations and Telepresence Team on PT. Mastersystem Infotama. I am in charge of:• Administering Cisco Voice and Unified Communication.• Integrating Cisco Unified Communications Voice Over IP and QOS.• Implementing Cisco Unified Communications… Show more Network Engineer in PT. Mastesystem Infotama, an ICT solution company, which is specialiazed in Cisco Products (Gold Partner), Microsoft Softwares (Gold Partner) and Hewlett – Packard.I am part of Cisco Unified Communications, Collaborations and Telepresence Team on PT. Mastersystem Infotama. I am in charge of:• Administering Cisco Voice and Unified Communication.• Integrating Cisco Unified Communications Voice Over IP and QOS.• Implementing Cisco Unified Communications Manager.• Troubleshooting Cisco Unified Communications.• Integrating Cisco Unified Communications Applications.• Implementing Cisco Video Network Devices.• Implementing Cisco TelePresence Solutions Immersive.• Physical Installation of Cisco TelePresence Systems.• Implementing Cisco IP Video Conference Rich Media Communications. Show less