• Directed strategic planning and execution of wireless network projects improved coverage by 45% and reduced downtime by 17% using advanced RF planning tools.• Supervised and led teams, including decision-making, coaching, mentoring, and conflict resolution, achieving a team satisfaction rate of 96%.• Managed projects, including new system installations or upgrades, coordinated technical and non-technical activities with regional vendors, resulting in a 19% reduction in installation time.• Coordinate all capacity upgrades, density study reports and provision of solutions to customer complains.• Spearheaded planning and deployment of 100+ wireless network sites enhanced coverage and capacity by 27% and improved user connectivity experience by 33%.• Oversaw the development of short and long-term strategic goals focused on the design, planning, and development of wireless networks, achieving a 91% success rate in meeting strategic objectives.• Coordinated capacity upgrades, density studies, and customer complaint resolutions, successfully addressed 87% of customer complaints within 48 hours.• Provided technical expertise and leadership ensured efficient use of technologies and new product introductions, leading to a 23% increase in service enhancements.• Managed sales processes for customer RFQs, RFPs, and contracts increased the sales conversion rate by 19%.• Collected and analyzed marketing information enhanced customer relationships through proactive engagement, resulting in a 22% improvement in customer satisfaction.

• Provide timely and future-proof capacity and coverage for the wireless broadband networks, resulting in a 55% improvement in network performance.• Proactively strive to improve the quality of RF analysis and recommendations for optimization, achieving a 41% increase in optimization efficiency.• Handle Wireless escalated issues from the operations department, achieving a 99.6% resolution rate.• Manage wireless capacity and frequency optimization, resulting in a 67.1% improvement in network efficiency.• Implement and monitor KPIs, achieving a 20% improvement in performance measurement accuracy.• Handled radio planning using multiple radio planning tools, contributing to a 13% increase in planning precision.• Provided pre-sales support, including network design, quote, proposal, presentation, and presale testing support. • Demonstrated good knowledge of different types of wireless products in terms of design and configuration (Cambium, Infinet, Intracom, BaiCells, CBNL, Mimosa, etc.).

• Planning and configuration of Broadband Fixed Wireless network based on OFDM Technology.• Trouble shooting Wireless Networks.• Conducting Site Survey, Drive tests, etc.• Handling interference and network problems in live networks.• Designing and configuration microwave links.• Preparing BoQs for technical pre-sales wireless projects.

• Supervisor and instructor of the computer skills course to all students of the first year.• Teaching assistant for mathematics courses.• Administrative Assistant for the dean of information Technology Collage.