Abubaker Shamsuddin Email & Phone Number

Riyadh, Saudi Arabia

💡Key Responsibilities:• Analyze customer experiences to identify opportunities for improvement.• Develop and implement customer success strategies.• Engage with customers to understand their needs and foster their loyalty, ensuring a smooth customer journey from the onboarding process to adoption and successful renewal.• Increase product profitability through cross-selling and upselling.• Lead, train, and motivate the team to deliver top-notch service.• Collaborate with other departments to enhance the customer experience.• Provide reports on customer success performance.

Riyadh, Saudi Arabia

Jeddah, Makkah, Saudi Arabia

💡Key Responsibilities:• Conduct market research to determine customer trends and habits.• Defining goals and objectives to reach our customers through appropriate marketing channels (digital and traditional).• Supervising the Partnerships team.• Evaluating and developing the marketing strategy and marketing plan.• Communicate with customers to join the list of merchants and follow up on what is needed for that• Holding the necessary meetings with clients• Building and maintaining relationships with new and existing clients through networking.• Receiving inquiries from merchants on a permanent basis regarding offers, development, management and other tasks that require follow-up with the merchant.

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

الرياض السعودية

Riyadh, Saudi Arabia

Riyadh, Riyadh, Saudi Arabia

Riyadh, Saudi Arabia