**Complete administration of Mechanical,body& Paintshop & related activities**Co-ordinating claims processes (claims intimation, underwriting terms) **Analyze & assess damage as resulting from accident, determine cost of repairs,Cost of spare parts, salvage, etc.** Analyze & assess cost of repairs, total loss, salvage, etc.**To increase productivity & quality of the job.** Take care customer problems & complaints**Increase customer market share… Show more **Complete administration of Mechanical,body& Paintshop & related activities**Co-ordinating claims processes (claims intimation, underwriting terms) **Analyze & assess damage as resulting from accident, determine cost of repairs,Cost of spare parts, salvage, etc.** Analyze & assess cost of repairs, total loss, salvage, etc.**To increase productivity & quality of the job.** Take care customer problems & complaints**Increase customer market share. **Establish Yearly Staff Training Targets **Monitor Service Fill rate on daily basis. **To conduct regular surveys of competitors in the local market. **To prepare and submit an accurate KPI report by the end of every month. **To audit & review General Tools, SST's and Equipment maintenance register every month. **To audit & review open and closed RO on a daily basis. **To monitor & audit Toyota Warranty Claims on monthly basis. **Ensure a safe working environment and 4S **To audit the results of Quality Control Inspections **Attend all new models-training courses and conduct in-house training for all Technicians.**Monitor & Ensure that all vehicles are fitted with adequate courtesy items **Acknowledge good performance. **Conduct regular Technician meetings **To conduct regular internal meets between parts, service & sales. **Ensure the service shop operation meets the requirements of the local environmental authorities **Maintain clear and open communication between service shop job-controller, Service Advisors andParts Department. **Train & advise Service Advisors possible sales and profit opportunities Show less

**Complete administration of body& Paintshop & related activities**Co-ordinating claims processes (claims intimation, underwriting terms) **Analyze & assess damage as resulting from accident, determine cost of repairs,Cost of spare parts, salvage, etc.** Analyze & assess cost of repairs, total loss, salvage, etc.**To increase productivity & quality of the job.** Take care customer problems & complaints**Ensure TQS & TSM standards are always maintained… Show more **Complete administration of body& Paintshop & related activities**Co-ordinating claims processes (claims intimation, underwriting terms) **Analyze & assess damage as resulting from accident, determine cost of repairs,Cost of spare parts, salvage, etc.** Analyze & assess cost of repairs, total loss, salvage, etc.**To increase productivity & quality of the job.** Take care customer problems & complaints**Ensure TQS & TSM standards are always maintained leading to high CS **Increase customer market share. **Establish Yearly Staff Training Targets **Monitor Service Fill rate on daily basis. **To conduct regular surveys of competitors in the local market. **To prepare and submit an accurate KPI report by the end of every month. **To audit & review General Tools, SST's and Equipment maintenance register every month. **To audit & review open and closed RO on a daily basis. **To monitor & audit Toyota Warranty Claims on monthly basis. **Ensure a safe working environment and 4S **To audit the results of Quality Control Inspections **To monitor FIR sent to TKM **Attend all new models-training courses and conduct in-house training for all Technicians.**Monitor & Ensure that all vehicles are fitted with adequate courtesy items **Acknowledge good performance. **Conduct regular Technician meetings **To conduct regular internal meets between parts, service & sales. **Ensure the service shop operation meets the requirements of the local environmental authorities **Maintain clear and open communication between service shop job-controller, Service Advisors andParts Department. **Train & advise Service Advisors possible sales and profit opportunities Show less