Abuobieda Elfaki Email & Phone Number

Dallas, Tx, Us

A highly skilled and accomplished Telecom Engineer with 15+ years of experience developing/supporting scalable, maintainable, and cost-effective solutions. A proven record of gathering business requirements, designing telecom systems/infrastructure, and driving continuous improvement and increased efficiencies. A trusted partner with expertise working across organizational boundaries to devise/execute on applications/systems/solutions to meet business needs.

Ridgefield Park, Nj, Us

Authored the solution design document for Dish AWS public cloud architecture, demonstrating my ability to understand and contribute to complex Cloud RAN solutions. The document served as a reference to Samsung and Dish teams to understand the overall architecture, specific market information, and 3rd party integration.Verified and tested the Zero-touch provisioning form IBM system into Samsung RAN application in AWS public cloud. Changes were made in CU and DU virtual RAN applications, I have provided the XML commands and validated changes were implemented successfully.Responsible for upgrading Samsung lab EMS system (USM) in AWS public cloud to the latest Software release and to troubleshoot and resolve all technical issues. Responsible for uploading and preparing RAN NEs Software in the cloud. I have worked with the following S3, EC2, VPC.Streamlined communication between the support and R&D teams and reduced resolution times by engaging the R&D Point-Of-Contact (POC) and devising a plan to utilize a separate chat space for each customer issue.I was responsible for Operational Measurement (OMs) integration in the customer Network and to Provide Tier III support and troubleshooting Production RAN EMS issues, working with R&D and providing RCA, solutions and workarounds.Created and executed RAN integration MOPs for FCAPS in commercial networks:- Integrate eNBs with EMS for FM, CM, and Performance.- Upgrade EMS system- Free compute and memory- Data collection

San Jose, Ca, Us

Provided technical support/troubleshooting to help customers deploy and operate commercial core 4G/5G networks for customers of the IT, networking, and cybersecurity solutions leader.Improved trouble ticket assignment/resolution by meeting with an overseas Subject Matter Expert (SME) to discuss and research new methods of assigning tickets and adopted a more organized way to handle issues which increased team collaboration and accountability.Enhanced visibility of technical support team engineer’s efficiency/productivity by pushing a new metric to give a more comprehensive picture. This was done by adding the number of tickets resolved per time period to the previously used current workload/new ticket assignment.Worked continuously with Research and Development (R&D) to provide Root Cause Analysis (RCA), Provide technical solutions and workarounds to T-Mobile EPC core networks issues.Created and executed Method of Procedures (MOPs) in commercial networks to resolve technical issues.Monitored T-Mobile EPC network by displaying Key Performance Indicators (KPIs) such Busy Hour Call Attempts (BHCA) after commercial launch and tracking issues to resolution.

Ridgefield Park, Nj, Us

Provided Tier III support and troubleshooting RAN EMS issues, working with R&D and providing solutions and workarounds to carrier customers.Created and executed RAN integration MOPs for FCAPS in commercial networks.Integrated eNBs with EMS for FM, CM, and Performance.

Espoo, Southern Finland, Fi

Prime integration and solution architect for vEPC customer oriented projects.OpenStack VNF Cloud based vPCRF and vEPC Integration.MOP and ATP creation and execution for vEPC and vPCRF.

Kista, Stockholm, Se

• Designed 4G IP Packet Core (EPC) VoLTE, VoWiFi solutions PCRF policies and configuration. • Integrated 4G IP Packet Core (EPC) VoLTE, VoWiFi solutions PCRF policies and configuration. • Gathered customer 4G Core network solution requirements.• Created required solution documents such as HLD, LLD, CIQ, ATP, and TOL. • Executed EPC Software installation, created scripts, applied configuration.• Integrated PCRF with PGW, SGW, IMS (AF SBG), and OSS.• Implemented many PCRF solution design and integration projects• Lead a group of Engineers in executing Key transformation upgrade from 3G network to 4G Network for Harris county, TX• MOPs and ATP creation and execution for 4G IP Packet Core nodes

Kista, Stockholm, Se

• Resolved CSRs for Evolved Packet Core nodes such as PCRF, SGSN-MME, SGW, PGW, and CDMA OAM platforms.• Analyzed and Investigated Software and configuration faults during project implementation phase• Escalated CSRs to second level support and design groups.• Collected all required logs, PCAP traces, and configuration information for problem resolution and escalation.• Helped project teams to quickly get back on implementation schedule• Implemented SGW Inter Chassis Redundancy (ICR) Feature testing in Verizon lab• Updated network configuration changes to ensure that Verizon network is ready for the changes.• Created and tested SGW and MME software upgrade MOPs in the lab

Kista, Stockholm, Se

• Improved deployment teams’ readiness by creating efficient implementation job plans, resource plans, and training resources for CDMA OAM.• Created, validated, and tested technical and training documentations.• Tested procedures to reduce chance of outages and service interruptions.

Ca

• Trained and supported Network Operation Center Engineers in operating their network.• Provided on the job training in OAM platform improving the agility and reducing time for identifying and resolving network problems.• Upgraded in various Verizon CDMA core Network Elements, such as Media Gateways, MSC, OAM platform.• Optimized NOC (AT&T) alarm feed by creating efficient filters.

• Designed and created technical certification exams.

Ca

• Worked as part of Nortel R&D for GPRS and UMTS end to end integration testing.• Integrated and verified the OA&M software solution in the UMTS/GPRS Networks.• Created and executed end to end Test plans for OAM features• Proposed a new feature for the OAM solution.• Improved existing features by proposing fixes.

Ca

• Managed capacity and performance testing for IP Mobility (IPM) product.• Researched impact of firewalls and new features on IPM functionality.• Investigated and demonstrated the interoperability of Cisco routers with Nortel IPM solution and existing customer HW.

Ca

• Managed capacity and performance for the MCI DMS-250 product. • Monitored, tracked, and forecasted Network performance, intervening when necessary.• Consulted with the customer on technical and planning issues.• Produced solutions to improve system capacity based on customer need and feasibility.

Basking Ridge, Nj, Us

• Provisioned DMS-100 class 5 local switch and other transport resources for MCI local customers' use.• Coordinated order fulfillment with local translators and other engineering groups.

• PC Support for all Intel-based processing computer models with all Pre-loaded applications.

Bachelor’S Degree, Electrical, Electronics And Communications Engineering

Master’S Degree, Business Administration And Management, General