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Nayan Abu Hanif Email & Phone Number

Project Director at Shanghai Wicresoft
Location: Minhang District, Shanghai, China 8 work roles 2 schools
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Current company
Shanghai Wicresoft
Role
Project Director
Location
Minhang District, Shanghai, China
Company size
1774 employees

Who is Nayan Abu Hanif? Overview

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Nayan Abu Hanif is listed as Project Director at Shanghai Wicresoft, a company with 1774 employees, based in Minhang District, Shanghai, China. AeroLeads shows a matched LinkedIn profile for Nayan Abu Hanif.

Nayan Abu Hanif previously worked as Project Director at Wicresoft and Senior Team Manager at Wicresoft. Nayan Abu Hanif holds Master Of Science - Ms, Mechatronics Engineering from Nanjing University Of Science And Technology.

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Email format at Shanghai Wicresoft

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Shanghai Wicresoft

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Profile bio

About Nayan Abu Hanif

As a seasoned Microsoft Solution Architect with extensive experience in Enterprise Mobility & Security, Microsoft Defender, and Purview, I specialize in designing, implementing, and securing cloud and hybrid environments. My expertise spans across Data Loss Prevention (DLP), Information Protection, and Hybrid Exchange, ensuring that organizations can meet both their operational and security needs.I am proficient in Microsoft Intune and bring a robust understanding of cloud technologies such as Azure, AWS, and Google Cloud Platform. My in-depth knowledge of networking and security practices has enabled me to implement comprehensive solutions that safeguard critical systems while maintaining high availability and performance.As a Certified ScrumMaster® (CSM®) certified professional, I emphasize agile methodologies, security frameworks, and IT service management to deliver projects efficiently. I have a proven track record of collaborating with cross-functional teams and stakeholders to solve complex challenges, whether it's enhancing data security, optimizing system performance, or driving compliance initiatives.With a passion for leveraging technology to solve business problems, I continue to help organizations navigate their digital transformation, providing strategic insight, architectural guidance, and hands-on technical expertise. Let's connect if you're looking for a partner to enhance your cloud, security, and mobility initiatives.

Current workplace

Nayan Abu Hanif's current company

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Shanghai Wicresoft
Shanghai Wicresoft
Project Director
Shanghai, China
Website
wicresoft.com
Employees
1774
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8 roles

Nayan Abu Hanif work experience

A career timeline built from the work history available for this profile.

Project Director

Current
Wicresoft

Shanghai, China

  • "Project Director | Driving Operational Excellence | Customer-Centric Leadership." Experienced Senior Team Manager for BPO Support with a proven record of orchestrating high-impact operational strategies. Seasoned in.
  • Leading and empowering a large team of BPO support professionals, fostering a culture of excellence, growth, and collaboration.
  • Overseeing end-to-end BPO operations, ensuring adherence to KPIs, SLAs, and quality benchmarks.
  • Collaborating closely with clients and stakeholders to understand business needs, provide strategic solutions, and maintain strong partnerships.
  • Driving continuous process improvements, implementing innovative strategies to enhance efficiency, reduce costs, and optimize customer experiences.
  • Mentoring and developing team members, identifying high-potential individuals for leadership roles, and providing ongoing coaching for growth.Achievements and Contributions:
Feb 2024 - Present

Senior Team Manager

Wicresoft

Shanghai, China

As a Senior Support Manager for Global IT Support, my key responsibilities were to oversee and lead the global technical support operations, ensuring that all regional teams adhere to standardized processes and deliver consistent, high-quality service to clients worldwide. This involves developing and implementing strategic initiatives to enhance support.

Feb 2022 - Feb 2024

Technical Support Manager

Wicresoft

Shanghai, China

As a Technical Support Team Manager, I bring over 4 years of experience leading high-performing support teams dedicated to delivering exceptional customer service and technical assistance. My expertise includes strategic planning, team leadership, process optimization, and advanced problem resolution. I am committed to leveraging innovative support.

Apr 2021 - Feb 2022

Technical Lead

Wicresoft

Shanghai, China

In this role, I lead a dynamic team of Office 365 support engineers, fostering a collaborative and high-performance work environment. I am responsible for delegating tasks and coordinating efforts to ensure the timely and effective resolution of support tickets and project milestones. As the primary technical expert for Office 365, I provide advanced.

Mar 2020 - Apr 2021

Senior Technical Support Engineer

Microsoft

Shanghai City, China

  • Technical Support Engineer | Microsoft 365 Expert | Providing Expert Solutions for Complex Challenges. Seasoned M365 Senior Technical Support Engineer with a proven track record of delivering high-quality solutions to.
  • Providing advanced technical assistance to customers for Microsoft 365 services, Exchange online, SharePoint, Teams, OneDrive, Active Directory, Azure, Yammer, Azure Ad for office 365 identity - Active Directory.
  • Recognized for maintaining a customer satisfaction rating of 95%, based on post-interaction surveys. Successfully led the resolution of 500+ critical M365 cases, meeting or exceeding SLA targets. Mentored and trained.
Jun 2019 - Mar 2020

Micro/Nano Satellite Research Center

Nanjing University Of Science And Technology

Nanjing, Jiangsu, China

My responsibilities involved conceptualizing and creating innovative micro satellite designs for specific space missions and applications. I conducted feasibility studies and simulations to optimize satellite performance and meet mission objectives. Additionally, I collaborated with cross-functional teams to ensure the integration of necessary systems and.

Sep 2016 - Apr 2019

Mechanical Design Engineer

M.A.I - Innovative Automation

Nanjing, Jiangsu, China

  • Mechanical Design Engineer | Innovative Solutions for Complex Challenges | CAD Expert. Experienced Mechanical Design Engineer with a strong background in developing cutting-edge solutions for diverse industries. Key.
  • Creating and developing detailed mechanical designs, ensuring they meet industry standards and project requirements. Conducting simulations and analysis to validate design concepts and optimize performance..
  • Successfully designed and launched 1 product, resulting in 20% improvement in efficiency and performance. Led the development of a patented mechanical design that received industry recognition and contributed to cost.
Sep 2018 - Feb 2019
Team & coworkers

Colleagues at Shanghai Wicresoft

Other employees you can reach at wicresoft.com. View company contacts for 1774 employees →

汪 汪华伟 汪华伟 Colleague at Shanghai WicresoftMinhang District, Shanghai, China, China View → 曹 曹翠翠 曹翠翠 Colleague at Shanghai WicresoftMinhang District, Shanghai, China, China View → LY Lingfei You Lingfei You Colleague at Shanghai WicresoftChina, China View → RW Rishan Wu Rishan Wu Colleague at Shanghai WicresoftTokyo, Japan, Japan View → JW Jagger Wang Jagger Wang Colleague at Shanghai WicresoftShanghai, China, China View → 王 王瑞璐 王瑞璐 Colleague at Shanghai WicresoftShanghai, China, China View → 郑 郑广友 郑广友 Colleague at Shanghai WicresoftMinhang District, Shanghai, China, China View → ML Mark L. Mark L. Colleague at Shanghai WicresoftBeijing, China, China View → GY Gong Yuhe Gong Yuhe Colleague at Shanghai WicresoftShanghai, China, China View → TH Testli Huang Testli Huang Colleague at Shanghai WicresoftBeijing, China, China View →
2 education records

Nayan Abu Hanif education

Master Of Science - Ms, Mechatronics Engineering

Nanjing University Of Science And Technology

Related Coursework: Modern Theory & Method of Mechanical Design, Elastoplasticity & it’s application, MEMS and Microfabrication, Theory.

Bachelor Of Science - Bs, Mechanical & Automation Engineering

Nanjing University Of Aeronautics And Astronautics

Related Coursework: Linear Algebra, Algebra & Trigonometry, Engineering Graphics, Calculus for Engineering Science, Information retrieval.

FAQ

Frequently asked questions about Nayan Abu Hanif

Quick answers generated from the profile data available on this page.

What company does Nayan Abu Hanif work for?

Nayan Abu Hanif works for Shanghai Wicresoft.

What is Nayan Abu Hanif's role at Shanghai Wicresoft?

Nayan Abu Hanif is listed as Project Director at Shanghai Wicresoft.

Where is Nayan Abu Hanif based?

Nayan Abu Hanif is based in Minhang District, Shanghai, China while working with Shanghai Wicresoft.

What companies has Nayan Abu Hanif worked for?

Nayan Abu Hanif has worked for Shanghai Wicresoft, Wicresoft, Microsoft, Nanjing University Of Science And Technology, and M.A.I - Innovative Automation.

Who are Nayan Abu Hanif's colleagues at Shanghai Wicresoft?

Nayan Abu Hanif's colleagues at Shanghai Wicresoft include 汪华伟, 曹翠翠, Lingfei You, Rishan Wu, and Jagger Wang.

How can I contact Nayan Abu Hanif?

You can use AeroLeads to view verified contact signals for Nayan Abu Hanif at Shanghai Wicresoft, including work email, phone, and LinkedIn data when available.

What schools did Nayan Abu Hanif attend?

Nayan Abu Hanif holds Master Of Science - Ms, Mechatronics Engineering from Nanjing University Of Science And Technology.

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