- Developed and implemented efficient processes and procedures that streamlined administrative operations, resulting in a 17.6% increase in productivity.- Established and maintained effective communication channels with internal and external stakeholders, resulting in improved customer service and satisfaction- Negotiated contracts with vendors and suppliers, resulting in a 9% cost savings- Established and managed budgets, resulting in a 38% reduction in expenses- Created and implemented a system for tracking and monitoring project progress and milestones, resulting in timely completion of projects- Coached and mentored administrative staff, resulting in improved job performance and knowledge

- Managed and owned three important strategical meetings (WSB Top Team weekly, FCRMC (Financial Crime Risk Management Committee) monthly and WSB Credit & Lending Forum (monthly) resulting timely business strategy formulation/adoption, implementation, tracking, monitoring and governance.- Country FATCA lead of wholesale banking resulting timely FATCA yearly review completion timely &accurately. Successfully dealt with all the country related issues be with client or internal stakeholder/s resulting a top rated country globally in "Organizing Smartly" category.- Country AB&C (Anti-Bribery & Corruption) lead for Wholesale Banking to address any issue/s and act accordingly resulting a 9% cost saving by embedding the new global AB&C expenditure policy.- Support the efficient management and governance of CMB Executive Committee (ExCo) and other global/regional forums (Country & WSB FCRMC, Regional Lending Transformation Steerco, Country Complaint Management for WSB, Regional/ Global Senior Management Update Calls) resulting a timely monitoring and governance.- Drive the development and implementation of business initiatives and change Programme across the Bank resulting the business continuity smoothly along with adopting the change process successfully by effective risk management and regulatory compliance- Brought together multiple business units to collaborate on a project which were a regulatory requirement within strict deadline (05 days for completion) resulting a reputational and financial gain along with a 13% operational cost saving.Projects□FCRMC Forum (Lead)A Global initiative to establish a Financial Crime Risk Management Committee (FCRMC). I was the country lead to get coaching from the expert and embed accordingly country wise by coordinating and enlightening the local stakeholders.Work with global and local internal stakeholders to establish an appropriate matrix to serve the purpose globally and locally both at the same time.

HR Ops Manager:- Developed and implemented a comprehensive onboarding program that reduced the time to onboard new hires by 40% Developed and implemented a comprehensive employee engagement survey that identified key areas for improvement in the workplace.- Created and maintained employee records in accordance with company and legal policies, ensuring compliance- Developed and administered employee surveys to evaluate employee satisfaction and engagement- Developed and presented reports to senior management on employee engagement, turnover, and compensation Developed an employee recognition program that improved employee satisfaction and morale by 35% - Developed and implemented a comprehensive Employee Assistance Program that improved employee retention by 9% Developed and maintained a database of job postings and candidate profiles to streamline recruitment processes - Implemented an employee wellness program that improved employee health and wellness by 45%- Conducted in-depth orientation sessions to ensure new hires had a clear understanding of company policies and procedures coordinated onboarding activities with HR, IT, and other departments to ensure new hires were set up for success- Designed and implemented a mentorship program for new hires to facilitate their integration into the company Asst HR Generalist:- Conducted a comprehensive analysis of the organization’s workforce demographics, resulting in improved diversity and inclusion initiatives- Developed and implemented a succession planning program that ensures the organization’s ability to fill critical roles in a timely manner- Conducted investigations into employee complaints, resulting in improved morale and a 60% decrease in employee grievances (Result from an independent survey)- Collaborated with senior management to develop and implement strategies to improve employee retention Managed employee relations issues, including resolving disputes and conducting investigations